Overview
Languages
English
Education
Experience
1 year to less than 2 years
Responsibilities
Tasks
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Respond to users experiencing difficulties with computer
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Consult user guides, technical manuals and other documents to research and implement solutions
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Provide advice and training to users in response to identified difficulties
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Collect, organize and maintain a problems and solutions log for use by other technical support analysts
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Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
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Provide customer service
Experience and specialization
Computer and technology knowledge
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Android
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MAC
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Database software
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Mac OS
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MS Office
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MS Windows
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SQL
Additional information
Personal suitability
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Accurate
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Client focus
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Efficient interpersonal skills
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Initiative
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Judgement
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Organized
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Dependability
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.