systems applications engineer
Title posted on Monster -
Field Applications Engineer - Live Production
Posted on
June 03, 2024
by
Employer details
Evertz Microsystems Limited
Job details
As the first and often the most frequent point of contact for our clients, you will have the greatest opportunity to influence the client's perception of Evertz. This position is a challenging mix that combines technical know-how and customer service skills both in-house and when traveling to our customer's production studios and distribution facilities.
Responsibilities:
Being the primary client support for Evertz' Live Production product lines (DreamCatcher, VUE, MAGUM and BRAVO)
Respond and provide technical direction to customers regarding operational issues, firmware upgrades and general maintenance
Assess the customer's product application, troubleshoot and diagnosis issues through research and/or re-creation to determine the root cause
Maintain a communication link between customer service and other departments by partnering to resolve customer
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LocationBurlington, ON
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SalaryNot available
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
Monster
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Advertised until
2024-07-04
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