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service advisor - auto repair Verified This job was posted directly by the employer on Job Bank.
Posted on June 14, 2024 by Employer details Coast Tire & Auto Service Ltd
Job details
Education: Secondary (high) school graduation certificate. or equivalent experience. Work setting: Urban area. Public utilities. Business. Pharmaceutical or nutrition sales companies. Fast food. Restaurant. Tasks: Develop communication strategies. Act as spokesperson for an organization. Advise clients on advertising or sales promotion strategies. Answer written and oral inquiries. Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for billing for services. Arrange for refunds and credits. Explain the type and cost of services offered. Issue receipts and other forms. Maintain records and statistics. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Receive and log complaints. Receive payments. Explain procedures, risks and benefits to clients. Answer clients' inquiries and provide information. Consult with clients after sale to provide ongoing support. Computer and technology knowledge: Internet. MS Windows. MS Office. Electronic mail. Area of specialization: Interactive/new media. Communications. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Tight deadlines. Work under pressure. Hand-eye co-ordination. Repetitive tasks. Walking. Own tools/equipment: Cellular phone. Computer. Internet access. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Initiative. Judgement. Ability to multitask. Dependability. Honesty. Quick learner. Screening questions: Are you currently legally able to work in Canada?. Experience: 1 year to less than 2 years. Health benefits: Dental plan. Disability benefits. Health care plan. Vision care benefits. Financial benefits: Bonus. Life insurance. Pension plan. Long term benefits: Long-term care insurance. Maternity and parental benefits. Other benefits: Free parking available. Other benefits. Paid time off (volunteering or personal days). Wellness program.- Location860 Fairville Blvd.Saint John, NBE2M 5T5
- Salary$40,000 to $43,000YEAR annually (To be negotiated) / 40 hours per week
- Terms of employment Permanent employmentFull time
- Day, Morning, 08:00 to 17:00
- Start date Starts as soon as possible
- Benefits: Health benefits, Financial benefits, Long term benefits, Other benefits
- vacancies 1 vacancy
- Source Job Bank #2960888
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
1 year to less than 2 years
Work setting
- Urban area
- Public utilities
- Business
- Pharmaceutical or nutrition sales companies
- Fast food
- Restaurant
Responsibilities
Tasks
- Develop communication strategies
- Act as spokesperson for an organization
- Advise clients on advertising or sales promotion strategies
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Receive and log complaints
- Receive payments
- Explain procedures, risks and benefits to clients
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
Experience and specialization
Computer and technology knowledge
- Internet
- MS Windows
- MS Office
- Electronic mail
Area of specialization
- Interactive/new media
- Communications
Additional information
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
- Hand-eye co-ordination
- Repetitive tasks
- Walking
Own tools/equipment
- Cellular phone
- Computer
- Internet access
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Honesty
- Quick learner
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
Financial benefits
- Bonus
- Life insurance
- Pension plan
Long term benefits
- Long-term care insurance
- Maternity and parental benefits
Other benefits
- Free parking available
- Other benefits
- Paid time off (volunteering or personal days)
- Wellness program
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2024-06-28
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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