retail sales manager
Title posted on ZipRecruiter -
Sales Manager
Posted on
June 18, 2024
by
Employer details
Alpha Auto Group
Job details
<h3>Job Description</h3><div>Job Description<div><p>Rev up your career with Alpha Auto Group ("AAG")! Our mission? To put our customers first with world-class service every single day.</p><p>To keep driving this mission forward, we need someone who brings top-notch service skills, a thirst for growth, and a collaborative spirit. You'll need the drive to set and smash goals, both on your own and with the team.</p><p>As the demand for our top-tier service keeps rising, our <strong>Ontario Hyundai </strong>location is on the lookout for a <strong>Sales Manager</strong> to join the crew. Ready to shift your career into high gear? Join us at AAG and let's hit the road to success together!</p><p><strong>Responsibilities</strong></p><ul><li>High consideration for the customer experience, willing to consistently commit to following through with prospecting calls and follow-up with customers within specific time frames.</li><li>Train and manage the sales team to accomplish goals on F&I products that create a great ownership experience and increased consumer satisfaction.</li><li>Conduct and attend regular team meetings, review and set team and individual goals and sales department performance and strategies</li><li>Build out culture and team engagement. Motivate your team to achieve key goals, performance expectations ensuring that the monthly department targets and gross profit objectives are achieved or surpassed.</li><li>Promote and practice keeping detailed records of all interactions with customers.</li><li>Handle all customer queries and concerns with a genuine intent to solve their problem.</li><li>Personally strive for and promote within your team continuous growth and improvement by updating job knowledge by participating in educational opportunities and reading manufacturers' publications.</li><li>Analyze business metrics to resolve shortfalls and implement action plans to elevate performance, driving business through a high-level of involvement in day-to-day operation.</li><li>Help teach and coach your team to overcome objections, close sales, and perform all other steps of the sales process.</li><li>Always maintain professionalism, tact, diplomacy, and sensitivity in order to align with the company's brand and image.</li></ul><p><strong>Qualifications</strong></p><ul><li>Minimum 3 years experience in a management role with a proven record of increase in customer retention, bottom line, and coaching centered people leadership skills.</li><li>Experience and willingness to cultivate strong working relationships with direct and indirect reports, inter-departmental managers and larger dealer groups to collaborate and support the entire business.</li><li>Detail and process oriented with strong problem solving, analytical and numerical skills.</li><li>Highly effective communication (written and verbal), interpersonal and negotiation skills in order to work with customers, colleagues and numerous outside suppliers and stakeholders.</li><li>Excellent time management and organizational skills.</li><li>Excellent computer skills with proficiency in MS Office applications. (i.e., Excel, Word)</li><li>Exceptional work ethic, takes pride in providing exceptional customer centered service, always acting with integrity and with the best interests of the company in mind.</li><li>Growth mindset - open to continuous coaching, feedback and support in development both within your own role but also outwardly in how you lead your team.</li><li>Resilient and open to an ever changing environment and processes as the company continues to grow and adapt to an ever evolving market.</li><li>Experience working with KPI's to determine areas of high and low performance and interest in continuous personal and professional growth.</li><li>Valid driver's license with a clean driving record.</li></ul></div></div>
-
LocationWhitby, ON
-
Salary$68,628YEAR annually
-
Terms of employment
Permanent employmentFull time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
ZipRecruiter
#daa25cbb
Advertised until
2024-07-17
Important notice: This job posting has been provided by a partner site. Job Bank is not responsible for this content.
Report a problem with this job posting
Thank you for your help!
You will not receive a reply. For enquiries, please contact us.