Overview
Languages
English
Education
-
Secondary (high) school graduation certificate
- or equivalent experience
Experience
1 year to less than 2 years
Work setting
-
Private sector
-
Private company, corporation or industry
Responsibilities
Tasks
-
Develop communication strategies
-
Evaluate communication strategies and programs
-
Supervise staff
-
Answer written and oral inquiries
-
Address customers' complaints or concerns
-
Arrange for billing for services
-
Arrange for refunds and credits
-
Issue receipts and other forms
-
Maintain records and statistics
-
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
-
Receive credit and employment applications
-
Receive payments
-
Explain procedures, risks and benefits to clients
-
Answer clients' inquiries and provide information
Supervision
Experience and specialization
Computer and technology knowledge
-
MS Excel
-
MS Windows
-
MS Word
-
MS Office
Additional information
Work conditions and physical capabilities
-
Attention to detail
-
Fast-paced environment
-
Tight deadlines
-
Work under pressure
-
Repetitive tasks
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.