office clerk
Title posted on CivicJobs.ca -
Clerk III
Posted on
June 28, 2024
by
Employer details
City of Vancouver
Job details
Clerk IIIRequisition ID: 40827 OrganizationLocated on the traditional, ancestral and unceded lands of the x?m??k??y??m (Musqueam), S?wx?wú7mesh (Squamish), and s?lilw?ta? (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world?s most liveable cities and is working towards being the greenest city in the world. Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, reconciliation, equity and outstanding quality of life for all residents.Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.Main Purpose and FunctionThe Clerk III is responsible for the efficient and effective completion of complex administrative support for the Supervisor Community Development and the Recreation Coordinator Access and Inclusion. This position will require the individual to demonstrate strong leadership skills, effective communication and analytical skills, and the ability to work both with a team and independently.Specific Duties / ResponsibilitiesThe Clerk 3:Creates and manages data reports for the Access and Inclusion team. Works with the Leisure Access team in managing incomplete applications including responding to customer questions and feedback, and once applications are complete directing back to Leisure Access team. Recommends processes to reduce the number of incomplete applications submitted. Reviews and corrects Leisure Access transactions, identifies trends, recommends training, reports issues to Recreation Coordinator Access and Inclusion. Prepares, distributes, photocopies, etc., reports, presentations, correspondence, spreadsheets, etc., as required. Keeps active project files; organizes and maintains files and records in paper and electronic formats; handles confidential materials. Researches, investigates, obtains, disseminates, and summarizes information for the Access and Inclusion team.QualificationsEducation and ExperienceCompletion of Grade 12 preferably including or supplemented by courses in office administration, conflict resolution, de-escalation and leadership, or equivalent combination of education, training and experience. Experience working with vulnerable populations. Experience working with recipients and providers of income assistance and social service programs. Considerable experience providing advice, information and assistance to a wide range of customers via phone, email and in-person. Considerable experience in community outreach promoting programs. Experience leading and motivating an effective team, including providing feedback, dealing with conflict and managing performance.Knowledge Skills and AbilitiesConsiderable knowledge of Microsoft Word, Excel, Adobe Acrobat Pro and Outlook. Considerable knowledge of ActiveNet or equivalent registration software. Working knowledge of VanDocs or similar records management system. Knowledge of the Vancouver Park Board?s Leisure Access Program. Working knowledge of the rules and regulations which govern activities in the department concerned. Working knowledge performance planning and reviews, Risk Management, Employee orientations, and OFA requirements. Working knowledge of modern office methods and procedures. Working knowledge of correct punctuation, grammatical usage and a good vocabulary for preparation of business letters and related correspondence. Working knowledge of the principles and practices of office record keeping. Ability to meet and deal tactfully and effectively with the public and to maintain harmonious working relationships with administrative officials and other employees. Ability to maintain complex records and to prepare statistical and narrative reports from such records. Ability to assign and supervise the work of employees in the office. Ability
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LocationVancouver, BC
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Salary$31.66HOUR hourly
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Terms of employment
Term or contractFull time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
CivicJobs.ca
#95900
Advertised until
2024-07-28
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