manager, computer applications
Title posted on CareerBeacon -
Director, Employee Access & Collaboration Technology (Hybrid)
Posted on
June 29, 2024
by
Employer details
Scotiabank
Job details
Requisition ID: 202071Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Looking for a hybrid role? We have the job for you! Our employees in hybrid roles can alternate between work from home & onsite in the office with the details to be determined, based on business needs. The team: Scotiabank's Global Technology Enterprise Platforms (GTEP)'s Employee Digital Experience (EDX) team, focus as a group, on technology tools, access & experience improvements for the Bank's global employee base. EDX represents the 'voice of the employee' in understanding employee requirements in terms of technology to be able to successfully execute their job functions and using this insight to assist in delivering tools and skills to them. The role: Reporting to the VP, Employee Digital Experience, you will combine both transformational & critical business-as-usual support across the Bank's Global footprint with a focus on improving and supporting how the Bank's employees communicate and collaborate. Key focus is on supporting the adoption of technology including mobile, collaboration and productivity tools and enhancing the employee experience using technology. You will lead dedicated teams with accountability for Telephony Technology, Application Access Provisioning and Collaboration Technology support and transformation. You are responsible for managing multiple projects with Global impact, concurrently. You're also responsible for managing very high-volume day-to-day support activities underlying Telephony, Application Access, and Collaboration technology. The people management of the 3 teams in their department will consist of coaching & inspiring your teams to excellent performance. You are expected to identify strategies and objectives and act to implement them on your own initiative. You are also expected to function independently to ensure that the department's objectives are met. In this role, you must be able to react quickly to resolve problems and work extended hours as required to meet implementation deadlines or resolve issues to minimize impact to the end users. To this end, you must be available on short notice to lead & guide staff during business disruption. When required, you may travel to South or Central America several times per year. Is this role right for you? You get to lead our Strategic Program Office, which manages multi-million-dollar global transformation & adoption programs in the collaboration space. Recent examples have included the modernization of the bank's desktop application suite and Intranet. Work in progress is exploring implementation of Google Workspace, further exploitation of AI capabilities to support employee productivity and removal of legacy collaboration technology. You are eager to modernize and improve the employee experience, and remediate software currency risks, by managing multiple international teams. You thrive on Employee Collaboration Technology Adoption, which will improve overall awareness and usage of technology applications across the bank by facilitating training and knowledge sharing. You embrace the work of the Employee Access and Provisioning team, which manage access to 200+ applications globally. You will lead the modernization of this function through the growth of Automation, and in time, the expansion of Automation capabilities across EDX to achieve cost and time savings. You like the challenges associated with Employee Telephony Support, which provide provisioning & support for all on premise and mobile telephony. Current focus is Canada, but you will be evolving this function into Global oversight in the coming year, aligned with the expanding role of the EDX team. You are keen about Employee Collaboration Support, which provides 2nd level support for all Collaboration tools (O365, Telus, Google) for 100K global employees.Do you have the skills that will enable you to
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LocationToronto, ON
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SalaryNot available
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Terms of employment
Full time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
CareerBeacon
#2090642
Advertised until
2024-07-28
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