supervisor, shipping
Title posted on indeed.com -
Shipping Supervisor
Posted on
July 02, 2024
by
Employer details
The Gem Boutique
Job details
\*\*\*\*\*Cover letters are required for this position. Applicants who do not submit a cover letter, will not be considered for this position.\*\*\*\*\*
*Job Description:* We are seeking a detail-oriented and experienced Shipping Supervisor to oversee and coordinate daily shipping activities. The successful candidate will ensure that all products are shipped accurately, on time, while being very focused on our customers' experience.
*Key Responsibilities:*
* Supervise and manage the shipping team, ensuring all tasks are performed efficiently and accurately.
* Coordinate with the warehouse and inventory teams to ensure accurate order fulfillment.
* Schedule and monitor shipments, ensuring timely and cost-effective delivery. Experience with Canada post is an asset.
* Prepare and maintain shipping documents, including invoices, packing lists etc
* Implement and maintain shipping policies and procedures to optimize efficiency.
* Monitor and track shipping metrics, providing regular updates on orders to management.
* Address and resolve any issues or discrepancies related to shipping activities and customer package concerns.
* Train and develop team members, promoting a culture of continuous improvement.
*Qualifications:*
* Retail/call center customer service experience.
* Excellent attention to detail.
* Proficient with Shopify (invoices, products and payment)
* Excellent organizational and time-management skills.
* High school diploma or equivalent; Bachelor's degree in logistics, supply chain management, or related field preferred.
* High level of customer service.
* Proven experience as a shipping supervisor or in a similar role.
* Strong understanding of shipping and shopify are an asset.
* Ability to lead and motivate a team.
* Proficient in Gmail and shipping software (e.g., shipstation).
* Strong problem-solving skills and attention to detail.
* Effective communication and interpersonal skills.
*Skills:*
* Leadership and team management.
* Problem-solving and decision-making.
* Time management and organizational skills.
* Knowledge of shipping software.
* Excellent written and verbal communication.
* Attention to detail.
* Customer service (dealing with all levels of customers)
* Provide excellent customer service through phone, email and instagram messaging
Job Type: Full-time
Pay: $19.50 per year
Benefits:
* Casual dress
* Dental care
* Extended health care
* On-site parking
* Store discount
Schedule:
* Monday to Friday
Supplemental pay types:
* Overtime pay
Application question(s):
* Are you familiar with shopify and shipstation? Please explain.
* Do you have experience working with raw minerals and semi precious stones?
Work Location: In person
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LocationWaterloo, ON
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SalaryNot available
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Terms of employment
Full time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9348896220
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