security guard supervisor

Responsibilities

Tasks

• Schedule work
• Arrange for maintenance and repair work
• Assist clients/guests with special needs
• Be the point of contact when in need to handle emergency situations
• Co-ordinate activities with other work units or departments
• Ensure smooth operation of computer equipment and machinery
• Oversee cleaning of specialty and difficult items
• Prepare and submit progress and other reports
• Requisition or order materials, equipment and supplies
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Supervise operation of mechanical equipment and machinery
• Supervise, co-ordinate and schedule (and possibly review) activities of workers
• Train staff/workers in job duties, safety procedures and company policies
• Supervise office and volunteer staff
• Operate security control room equipment
• Establish methods to meet work schedules and co-ordinate work activities with other work units
• Establish work schedules and procedures
• Enforce regulations to maintain order and resolve conflicts and to monitor establishment activities
• Prevent and detect shoplifting and theft in retail establishments
• Ensure safety procedures are followed

Supervision

• 5-10 people

Credentials

Certificates, licences, memberships, and courses 

• CPR Certificate
• First Aid Certificate
• Security Guard License

Experience and specialization

Type of experience

• Corporate building security

Additional information

Work conditions and physical capabilities

• Combination of sitting, standing, walking
• Fast-paced environment

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Team player