Overview
Languages
French
Education
-
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
Experience
2 years to less than 3 years
Hybrid
Work must be completed both in person and remotely.
Responsibilities
Tasks
-
Maintain work records and logs
-
Assist clients/guests with special needs
-
Clerical duties (i.e. faxing, filing, photocopying)
-
Help customers plan travel time and routes
-
Make, cancel and change flight reservations
-
Prepare and issue tickets and receipts
-
Process money, cheques and credit/debit card payments
-
Provide customer service
-
Reserve seats for general public, travel agencies and tour companies
Credentials
Certificates, licences, memberships, and courses
-
Reservations Training Course
-
Travel Counsellor Training Course
Experience and specialization
Type of experience
-
Airline reservation
-
Call centre
-
Sales and marketing
-
Travel agency
Additional information
Personal suitability
-
Client focus
-
Efficient interpersonal skills
-
Excellent oral communication
-
Excellent written communication
-
Flexibility
-
Initiative
-
Judgement
-
Organized
-
Team player
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.