medical receptionist
Posted on
September 16, 2024
by
Employer details
Ancient Rivers Family Health Team
Job details
Job Summary
The Ancient Rivers Family Health Team (FHT) is a group of interprofessional healthcare providers associated with the Ancient Rivers Family Health Organization (FHO), a group of 17 family doctors in Renfrew and Calabogie with a combined roster of 13 000 patients on 1 shared EMR (Telus Practice Solutions). The Receptionist will work closely with our Primary Care Providers and Integrated Healthcare Providers (IHPs) as part of a dynamic interdisciplinary health care team. The Receptionist provides day-to-day support in the implementation, scheduling, execution, and maintenance of the FHT?s programs and services.
Main Responsibilities
· Effective management of the day-to-day scheduling of the interprofessional healthcare providers of the Family Health Team
· Greets patients and visitors and direct accordingly. Update patient information, including patient name, address and demographic information. Rosters patients as required.
· Answers telephone calls. Direct caller to appropriate person as required or book patient with IHP based on assessment of request.
· Schedules patient appointments. Notifies patient of changes/cancellations as required.
· Books diagnostic tests and appointments for patients at hospitals and other medical facilities.
· Obtains patient charts, medical records and lab reports and verifies for completeness. Copies, distributes and files patient charts, medical records and reports.
· Assists patients with the completion of forms as necessary.
· Telephones, faxes and e-mails a variety of material.
· Sorts, screens and distributes incoming mail and faxes.
· Performs clerical and other administrative functions incidental to clinical reception activities.
· Order, monitor and organize office and clinical supplies.
· Maintain office organization
· Maintain security of confidential information
· In consultation with the ED, Lead Physician and clinical staff, and under the direction of the Board, support the delivery of clinical programs to patients.
· Works with the ED to monitor and review clinical programs for value and effectiveness.
· Participates in a continuous quality improvement plan for clinical programs and their delivery.
· Assists the Executive Director with the day-to-day operations of the FHT.
Position Qualifications and Skills
· Proof of graduation in secretarial and medical terminology studies from a recognized Canadian Community college preferred.
· Minimum of two years recent experience in a physician?s office or an equivalent health care setting.
· Experience in a multidisciplinary health care setting would be considered an asset.
· High level of organizational and time management skills and ability to multi-task
· Ability to work under pressure, with interruptions and still meet deadlines.
· Excellent communication skills (written and verbal)
· Able to work well with shifting priorities
· Ability to act with patience, tact and discretion.
· Respect and understanding of privacy and confidentiality.
· Proficiency using information technology, email, and a variety of software programs. Excellent typing skills, and proficiency in Microsoft Word and Excel is essential.
· Familiarity with Telus PSS Electronic Medical Record an asset.
· Demonstrated ability to work well independently and in a team environment
· Current Ontario Driver?s License and access to a vehicle for travel within the region
How to Apply
Qualified applicants are asked to forward their cover letter and resume by July 31, 2024 to info@arfht.ca. We thank all applicants for their interest in Ancient Rivers FHT, however, only those applicants selected for an interview will be contacted.
_The Ancient Rivers Family Health Team supports diversity, equity, and a workplace free from harassment and discrimination. We encourage applications from all qualified candidates, including women, visible minorities, aboriginal peoples, and persons with a disability. Personal information contained in applica
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LocationRenfrew, ON
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Workplace information
On site
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Salary$49,354YEAR annually
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Terms of employment
Permanent employmentFull time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9447997218
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