lunch supervisor
Title posted on indeed.com -
Supervisor, Value Buds North Edmonton
Posted on
September 18, 2024
by
Employer details
Value Buds
Job details
*About Nova Cannabis*
Nova Cannabis Inc. is a national cannabis retailer. We operate primarily via our Value Buds banner, which has a simple mission: deliver compelling value to cannabis consumers. Our goal is the attract, grow and retain a loyal customer base by offering high-quality cannabis products, in convenient locations at every-day low prices.
*About the Role*
We are looking for an *experienced Supervisor *who can handle curveballs like a champ. Not only will they be responsible for ensuring the store is in tip-top shape, but they?ll also become masters in everything cannabis and will be eager to share their new knowledge with our awesome customers. We?re looking for go-getters who love to meet new people and cultivate relationships and are excited to learn more about this up and coming industry.
*Role and responsibilities include, but are not limited to:*
*Customer Offering*
* Deliver exemplary customer service
* Greet customers when they enter the store and take customer to product when required
* Generate sales by educating, advising and suggesting products to every customer
* Maintain a high level of service and product knowledge
* Resolve customer complaints regarding sales and service in absence of management; ensure management is informed of all customer complaints
* Accountable for product rollouts and product launches in partnership with management
* Understand and utilize local market tends in partnership with management
* Evaluate programs and promotions for effectiveness and offer recommendations to management
* Assist customer from store and/or offer car service when appropriate
* Create a culture that has a passion for Cannabis
*Day to Day Operations*
* Meet or exceed department financial targets through partnership with management
* Ensure location follows merchandising and pricing guidelines
* Assist in all operational duties in partnership with management
* Ensure store is presentable and relay any maintenance issues to management
* Manage communication (mail, email, voicemail) in absence of management
* Manage ordering and receiving in partnership with management
* Actively aim to increase and share product knowledge
* Maintain inventory levels in partnership with management
* Attend OHS, LP meetings and training sessions as required
* Stock shelves and cooler with product
* Set daily tasks for the store in absence of management
* Review flyers, upcoming event and promotions; execute appropriately
* Participate in routine store maintenance and cleaning
* Stay up to with industry legislation, trends and new products Other tasks as assigned
*Regulatory Adherence*
* Ensure that OHS, LP, CannSell and other regulatory requirements and procedures are implemented and adhered to
* Maintain First-Aid, LP and OHS Training
* Maintain CannSell Certification
* Comply with all OH&S (Occupational, Health, and Safety) policies and procedures
* Support and promote Nova Cannabis?s and AGCO?s (Alcohol and Gaming Commission of Ontario) social responsibility programs
* Adheres to all Nova policies, with a focus on Social Responsibility
*Experience and Qualifications*
* Minimum, 1-year supervisory experience (preferred)
* Minimum, 2-years of customer service experience
* Minimum, 2-years of retail and/or hospitality experience
* Cannabis, liquor or healthcare experience is preferred
* High School Diploma or equivalent
* Valid CannSell certification
* First-Aid Certificate is considered an asset
* Must complete and pass a Criminal Record Check
* Working knowledge of regulations as it pertains to selling cannabis in Ontario
*Personal Characteristics and Requirements*
* Excellent customer service skills; you have a positive attitude, are charismatic, and are very comfortable engaging with customers
* Ability to think on your feet and creatively problem solve
* Open-minded and constantly identifying ways to improve
* Passionate about creating a positive, memorable, and tailored experience for every customer
* Excellent
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LocationNorth Edmonton, AB
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Workplace information
On site
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Salary$16.00 to $18.00HOUR hourly
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Terms of employment
Full time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9451255766
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