technical service sales consultant
Title posted on Jobillico -
Business Services Representative Advisor
Posted on
September 21, 2024
by
Employer details
National Bank
Job details
<div><p><span>As Business Advisory Services Representative you?ll build a trust-based relationship with our business clients. You?ll have a positive impact on clients with your ability to identify business opportunities and your customer service experience. </span><span></span></p><p><span></span></p><p><strong><span>Your compensation</span></strong><span></span></p><p><span>The salary starts at $25.85/ hour. We offer a program to reimburse tuition fees.</span><span></span></p><p><span></span></p><p><strong><span>Your role</span></strong><span></span></p><ul> <li><span>Support our business clients with their banking transactions and credit/banking needs and help them use our digital solutions </span><span></span></li> <li><span>Analyze and understand business client needs in order to provide advice on the best solution and/or digital products</span><span></span></li> <li><span>Offer a distinctive client experience</span><span></span></li> <li><span>Follow compliance and fraud prevention rules in effect.</span><span></span></li> </ul><p><span></span></p><p><span>Our Client Contact centre is open Monday to Friday from 7:00 a.m. to 8:00 p.m. Your work schedule is variable, and you?ll be informed of your schedule three weeks in advance.</span><span></span></p><p><span>Possibilty of hybrid work (under certain conditions)***</span></p><p><strong><span>Your team</span></strong><strong><span></span></strong></p><p><span>You?ll work with your manger and a dynamic team of 90 employees in the Commercial sector of our Customer Experience Centre</span><span></span></p><p><span>Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees? ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.</span><span></span></p><p><strong><span>Learning and development</span></strong><strong><span></span></strong></p><p><span>Your onboarding will involve on-the-job training that will help you understand and experience the call centre environment and get to know your colleagues. Trainers, colleagues, and your manager will support you to help you reach your full potential.</span><span></span></p><p><strong><span><span> </span>Prerequisites</span></strong><span></span></p><p><span><span>·<span> </span></span></span><span>College diploma in a 3-year technical program (DEC) and at least 3 years of experience OR a Bachelor?s degree</span><span></span></p><p><span><span>·<span> </span></span></span><span>Customer service experience</span><span></span></p><p><span><span>·<span> </span></span></span><span>Ability to identify business opportunities</span><span></span></p><p><span><span>·<span> </span></span></span><span>Bilingualism spoken and written (English/French) is essential because you?ll regularly do business with clients across Canada</span><span></span></p><p><strong><span>Skills </span></strong><span></span></p><p><span><span>·<span> </span></span></span><span>Experience and knowledge of call centre environments</span><span></span></p><p><span><span>·<span> </span></span></span><span>Eagerness to develop your skills</span><span></span></p><p><span><span>·<span> </span></span></span><span>Show attention to detail and honour your commitments</span><span></span></p><p><span><span>·<span> </span></span></span><span>Team spirit and the ability to adapt to frequent changes</span><span></span><strong>Your advantages</strong></p><p>As soon as you are hired, we offer you several advantages so that you can flourish. In addition to a competitive remuneration that
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LocationMontréal, QC
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Workplace information
On site
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SalaryNot available
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Terms of employment
Full time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
Jobillico
#14220399
Advertised until
2024-10-20
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