office clerk
Title posted on CivicJobs.ca -
Office Support Clerk II
Posted on
September 27, 2024
by
Employer details
City of Vancouver
Job details
Office Support Clerk IIRequisition ID: 42403 OrganizationLocated on the traditional, ancestral and unceded lands of the x?m??k??y??m (Musqueam), S?wx?wú7mesh (Squamish), and s?lilw?ta? (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world?s most liveable and environmentally sustainable cities. Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, reconciliation, equity and outstanding quality of life for all residents.Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.Main Purpose & FunctionThis is office support work of some variety and complexity. Incumbents of positions assigned to this class require a sound knowledge of office practices and procedures and may require some specialized skill training. The work involves providing information and assistance to the public on routine matters. The work is differentiated from that of the Office Support Clerk I by the greater complexity of the clerical tasks. After a period of on-the-job training, employees of this class work with a minimum of direct supervision as the work is performed according to defined work methods and procedures. Some independence of action is exercised in scheduling work tasks or in the more repetitive aspects of the work. Work is reviewed by a superior in terms of accuracy, completeness and conformance to established work methods.Specific Duties & Responsibilities: Receives and verifies cash and cheques in payment of accounts; makes change and issues correct receipts; balances cash and compiles summary sheets. Operates a computer terminal to enter and update records; modifies or removes records; produces standard reports. Opens, sorts and batches mailed payments and applies payments to accounts. Processes, cheques and maintains a variety of office records, forms, files, reports, statistics, documents and related material; posts entries to simple records; processes incoming and outgoing mail as per departmental procedures. Answers inquiries and provides assistance by telephone or in person, ascertains nature of inquiries or complaints and gathers information in order to respond or refer caller as necessary; explains departmental rules and regulations; prepares correspondence using established formats. Provides information and assistance regarding the nature, activities and services of the organization to the public at a central information booth or switchboard; directs more detailed inquiries to the appropriate department or staff member; dispenses pamphlets, brochures, maps and other material of an informative nature. Transcribes from copy, rough draft, or general instructions a variety of material using word processing software and hardware to enter, record, recall, revise and print the data; as required, establishes appropriate format; reviews work for punctuation, spelling and grammatical correctness. Assists in the collation and preparation of elementary statistical reports and tabulations involving some arithmetic calculations. Provides admin support to one or more senior positions; interviews callers, screens calls, makes and cancels appointments, processes confidential matters; prepares routine correspondence; may take and transcribe dictation. Performs related work as requiredQualifications:Education and Experience: Completion of the 12th school grade including or supplemented by courses in commercial subjects, typing, word processing and some related experience; OR an equivalent combination of training and experience.Knowledge, Abilities and Skills: Considerable knowledge of the practices and procedures used in the operation of word processing equipment and of its capabilities as related to the work performed. Considerable knowledge of
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LocationVancouver, BC
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Workplace information
On site
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Salary$27.04HOUR hourly
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Terms of employment
Term or contractFull time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
CivicJobs.ca
#98334
Advertised until
2024-10-06
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