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support services manager
Title posted on Monster - Customer Support Manager
Posted on September 27, 2024 by Employer details Sage
Job details
Customer Support Manager Job Description: The Bilingual Customer Support Manager will be responsible for developing and delivering quality support with key focus on customer and partner satisfaction. This position requires a passion for problem solving and process improvement, a deep understanding of software technologies, finance, and the ability to learn new concepts quickly. *This is a hybrid role - 2/3 days in office* This is a Bilingual (Fully fluent in English and French) role Key Responsibilities: • Drive resolution and provide leadership to analysts in delivering superior service to ensure customer success • Work closely with Senior Management to evaluate current processes and systems and- LocationToronto, ON
- Workplace information On site
- SalaryNot available
- Starts as soon as possible
- vacancies 1 vacancy
- Source Monster #6B70CE0CF52647C78BEDAA1124083E9F
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