Overview
Languages
English
Education
-
College/CEGEP
- or equivalent experience
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
-
Respond to users experiencing difficulties with computer
-
Consult user guides, technical manuals and other documents to research and implement solutions
-
Provide advice and training to users in response to identified difficulties
-
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
-
Participate in the redesign of applications and other software
-
Provide business systems, network and Internet support to users in response to identified difficulties
-
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Additional information
Security and safety
Work conditions and physical capabilities
-
Fast-paced environment
-
Work under pressure
-
Tight deadlines
-
Repetitive tasks
-
Attention to detail
Personal suitability
-
Accurate
-
Client focus
-
Efficient interpersonal skills
-
Organized
-
Team player
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.