front desk agent
Title posted on indeed.com -
Front Desk Agent - Full Time & Part Time
Posted on
October 01, 2024
by
Employer details
Fairfield West Kelowna
Job details
We are looking for a customer centric Guest Services Agent to join our team at the *Fairfield Inn & Suites by Marriott West Kelowna*
Some of the responsibilities include, but are not limited to:
* Process guest arrivals and departures, including all necessary payments
* Handle & coordinate room assignments and pre-arrivals
* Check-in and check-out of groups and tours
* Answering calls and assisting guests with reservations or any other inquiries in a timely manner.
* Assisting guests with booking wine packages, restaurant reservations
* Contributing to a positive team culture
* A proactive approach to guest comments/issues, ensuring these are handled in a professional manner meeting or exceeding guests expectations
* Help achieve departmental goals and contributes ideas for better guest satisfaction, colleague relations and revenue enhancement by providing motivational leadership
* High School graduation required
* Hotel experience an asset but not required.
* Proficient with computers. Experience with Fosse will be an asset
* Ability to plan, prioritize and complete multiple projects
* Self Starter who is empowered to take the initiative to do what it takes to ensure the best guest experience
* Ability to work with all employees to promote teamwork and co-operative relationships within and across departments
* Ability to work evenings and weekends. Shifts run from 7am - 3pm or 3pm - 11pm, so reliable transportation is important. Occasionally you may be asked to cover an overnight 11pm ? 7am shift.
Job Types: Full-time, Permanent
Pay: $18.00 per hour
Additional pay:
* Bonus pay
* Overtime pay
Benefits:
* Dental care
* Extended health care
* Paid time off
* Vision care
Schedule:
* 8 hour shift
* Day shift
* Evening shift
* Holidays
* Weekends as needed
Work Location: In person
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LocationWest Kelowna, BC
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Workplace information
On site
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Salary$18.00HOUR hourly
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Terms of employment
Permanent employmentFull time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9469375886
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