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desktop support analyst

Posted on October 03, 2024 by Employer details STARLINE WINDOWS LTD

Job details

  • LocationSurrey, BC
  • Workplace information On site
  • Salary30.77 hourly / 35 hours per week
  • Terms of employment Permanent employmentFull time
  • Day, Weekend, Overtime, On Call, Morning
  • Starts as soon as possible
  • Benefits: Health benefits, Other benefits
  • vacancies 1 vacancy
  • Source Job Bank #3105448

Overview

Languages

English

Education

  • College/CEGEP
  • or equivalent experience
  • Information technology
  • Computer/information technology administration and management, other

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Help desk
  • General office
  • Manufacture
  • Office building

Responsibilities

Tasks

  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations
  • Manage incidents

Supervision

  • No supervision responsibility

Experience and specialization

Computer and technology knowledge

  • Device drivers
  • Networking hardware
  • Networking security
  • Intranet
  • Internet
  • Servers
  • Security software
  • Word processing software
  • Presentation software
  • Mail server software
  • Communication software
  • Programming software
  • Desktop publishing software
  • Data analysis software
  • JavaScript
  • MS Office
  • MS Windows
  • SharePoint
  • Spreadsheet
  • Wireless networks

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Attention to detail

Personal suitability

  • Efficient interpersonal skills
  • Judgement
  • Organized
  • Team player
  • Ability to multitask
  • Time management

Benefits

Health benefits

  • Health care plan
  • Paramedical services coverage

Other benefits

  • Team building opportunities

Who can apply to this job?

Only apply to this job if:

  • You are a Canadian citizen, a permanent or a temporary resident of Canada.
  • You have a valid Canadian work permit.

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

Advertised until

2024-11-02

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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Job market information

desktop support analyst NOC 22221 Lower Mainland–Southwest Region
Median wage Help -
30.77 $/hour

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