receptionist
Posted on
October 04, 2024
by
Employer details
Lift Skin Health & Laser
Job details
Lift Skin Health & Laser is looking to add to our dynamic team of passionate professionals in the role of receptionist. We are a busy medical spa located in beautiful Maple Ridge, BC and this position would ideally be suited to a local candidate with experience in the medical and/or esthetics field.
The role of receptionist at Lift Skin Health & Laser, in many ways, is the most important in the clinic. You are the smiling face and happy voice of our business and are often the first and last person our clients interact with. We foster an open, progressive and friendly environment, free of judgement or prejudice and our receptionist ensures that all clients feel welcome and valued.
Primary responsibilities
Create an uplifting environment by welcoming guests, answering phone calls, emails, and competently answer clients? questions about our clinic, various treatments and product purchases.
Clearly communicate clinic policies and procedures to all clients.
Accurately book, change and cancel clinic appointments using our Jane practice management software. Ensure intake/consent forms are ready for flow of in-coming clients and providing out-going guests with the appropriate post care instructions.
Ensure that the check-in and payment process is handled in accordance with company policy by processing cash, credit/debit transactions accurately and reflect accurately in our practice management software throughout the day and at the end of your shift.
Utilize spa computers and practice management software with skill and proficiency. Upload all client intake forms and consents accurately into the correct client files.
Maintain a clean, safe, fully stocked and well-organized work area ensuring that the retail space is filled with pamphlets, and displays are clean and dust free.
Actively promote Lift Skin Health & Laser treatments/services, products, as well as current promotions and/or discounts available.
Maintain complete confidentiality in all guest matters in accordance with company policy.
Maintain clinic cleanliness through various light cleaning tasks.
Regularly attend, participate in and support training and staff meetings for the clinic.
*Required Competencies:*
· Familiarity and competent ability to work with Microsoft Suite.
· Experience with online booking software, specifically experience with Jane Practice Management Software.
· Clear and concise verbal and written communication skills.
· Understanding of inventory management, including ordering, stocking and maintaining adequate inventory levels to keep up with business demands.
· Ability to lift up to 40 pounds.
*Preferred Competencies:*
· Personal or professional experience with the medical industry and ideally, specific to the medical spa industry.
· Good sense of humour.
· Ability to work in a fast-paced environment, with the ability to keep busy during quieter times.
· Eagerness to learn about our fun and exciting industry.
Some flexibility with hours will be required during the training process, moving to 4 days a week in January 2025. The training for this role will begin early November and December with 2-3 days a week for training and then move to 4 days (Monday, Thursday, Friday, Saturday) in January 2025. If working Saturdays would be problematic, this may not be the right role for you.
Please email resumes to info@liftskinhealth.com attention Dawn. We thank you in advance for your interest in this role and all qualified candidates will be contacted via email.
Job Type: Part-time
Pay: From $20.00 per hour
Expected hours: 16 ? 32 per week
Additional pay:
* Bonus pay
* Commission pay
Benefits:
* Casual dress
* Company events
* On-site parking
* Store discount
Schedule:
* 8 hour shift
* Every Weekend
Education:
* Secondary School (preferred)
Work Location: In person
Application deadline: 2024-10-19
Expected start date: 2024-11-06
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LocationMaple Ridge, BC
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Workplace information
On site
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Salary$20.00HOUR hourly
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Terms of employment
Part time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9474719741
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