Overview
Languages
English
Education
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Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
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Relocation costs covered by employer
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Willing to relocate
Responsibilities
Tasks
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Train staff
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Answer written and oral inquiries
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Address customers' complaints or concerns
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Answer inquiries and provide information to customers
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Arrange for billing for services
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Arrange for refunds and credits
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Explain the type and cost of services offered
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Issue receipts and other forms
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Maintain records and statistics
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Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
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Order office supplies and maintain inventory
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Perform general office duties
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Receive payments
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Maintain and manage digital database
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Answer clients' inquiries and provide information
Additional information
Transportation/travel information
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Public transportation is available
Work conditions and physical capabilities
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Attention to detail
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Fast-paced environment
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Tight deadlines
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Work under pressure
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Repetitive tasks
Personal suitability
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Punctuality
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Client focus
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Excellent oral communication
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Excellent written communication
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Organized
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Team player
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Initiative
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Ability to multitask
Benefits
Health benefits
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Dental plan
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Health care plan
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.