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guest services agent - hotel
Posted on October 09, 2024 by Employer details Old Orchard Inn
Job details
Education: Secondary (high) school graduation certificate. or equivalent experience. Work setting: Rural area. Tasks: Register arriving guests and assign rooms. Process group arrivals and departures. Take, cancel and change room reservations. Provide information on hotel facilities and services. Provide general information about points of interest in the area. Exchange foreign currency. Process guests' departures, calculate charges and receive payments. Maintain an inventory of vacancies, reservations and room assignments. Follow emergency and safety procedures. Clerical duties (i.e. faxing, filing, photocopying). Answer telephone and relay telephone calls and messages. Assist clients/guests with special needs. Contact customers to deliver requested wakeup calls. Provide customer service. Computer and technology knowledge: Word processing software. Central reservation system (CRS). Spreadsheet. Internet. Security and safety: Criminal record check. Work conditions and physical capabilities: Attention to detail. Standing for extended periods. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Judgement. Team player. Screening questions: Are you currently legally able to work in Canada?. Are you willing to relocate for this position?. Do you currently reside in proximity to the advertised location?. Do you have previous experience in this field of employment?. What is the highest level of study you have completed?. Experience: Experience an asset. Health benefits: Health care plan. Other benefits: Free parking available. On-site amenities. On-site recreation and activities. Wellness program.- Location153 Greenwich Road SouthWolfville, NSB4P 2R2
- Workplace information On site
- Salary$16.00HOUR hourly / 30 to 48 hours per week
- Terms of employment Permanent employmentFull time
- Day, Evening, Night, Weekend, Shift, Early Morning, Morning
- Starts as soon as possible
- Benefits: Health benefits, Other benefits
- vacancies 1 vacancy
- Source Job Bank #3112724
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
Experience an asset
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Rural area
Responsibilities
Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Exchange foreign currency
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Provide customer service
Experience and specialization
Computer and technology knowledge
- Word processing software
- Central reservation system (CRS)
- Spreadsheet
- Internet
Additional information
Security and safety
- Criminal record check
Work conditions and physical capabilities
- Attention to detail
- Standing for extended periods
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Judgement
- Team player
Benefits
Health benefits
- Health care plan
Other benefits
- Free parking available
- On-site amenities
- On-site recreation and activities
- Wellness program
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2024-11-08
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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