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business general manager
Title posted on indeed.com - General Manager
Posted on October 09, 2024 by Employer details Holiday Inn Express and Suites
Job details
\*\*\* We appreciate all applicants, however, only application with valid work authorization in Canada will be considered. *Who we are* At Holiday Inn Express and Suites Fort Saskatchewan, we?re all about simple smart travel. We proudly offer a straightforward, uncompromising and modern guest experience by providing more where it matters most to our guests. Express Start Breakfast? Included. Easy check-in? Check. All the essentials in a comfy room? They?re all included with a great night?s sleep. We?re focused on getting our guests more than ready. So we?re always ready. Are you? We are a passionate, and growing team, and are looking for energetic, enthusiastic professionals with interests in hospitality to join our team. *Role Purpose* As General Manager you will manage the day to day leadership and direction of the hotel, maximizing on sales and revenue and driving financial returns. You?ll take ownership of the development of your people, execute on brand standards and build awareness of the hotel and brand within the local area. *Key Accountabilities* People * Develop programs and initiatives to increase team engagement that are aligned with the hotel?s service philosophy. * Develop, implement and monitor team member succession planning to ensure future bench strength. * Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance. * Oversee HR related actions in accordance with company rules and policies. Guest Experience * Demonstrate brand citizenship by maintaining compliance with all required brand and service standards. * Drive improvement in guest satisfaction goals. * Collaborate with colleagues and hotel team members to establish and implement services and programs that meet or exceed guest expectations. * Speak to guests ? ask for their feedback and build relationships. Financial * Prepare annual capital, cash flow and sales and marketing plans to accurately forecast budgets. * Analyze financials to drive revenues, future profitability and maximum return on investment. * Use distribution channels and technology platforms to drive revenue and maximize market share. * Lead capital plans and asset management initiatives, including working with owners to maintain or improve property?s market leadership position. Responsible Business * Ensure a safe and secure environment for guests, colleagues and hotel assets. * Act as public relations representative to raise awareness of hotel and brand in local community. * Drive team member involvement in community organizations, activities and businesses. * Develop and carry out action plans to be environmentally-conscious by taking steps to reduce the hotel?s carbon footprint. * Perform other duties as assigned. May also serve as manager on duty. *Key Skills & Experiences* * Bachelor?s degree / higher education qualification / equivalent in Hotel Administration, Business Administration. * Five to ten years? of prior hotel management experience, or equivalent combination of education and experience. * Experience required may vary based on size and complexity of operation. * IHG experiences are highly valued. * Must speak fluent English. * Other languages preferred. Job Type: Full-time Benefits: * Flexible schedule * On-site parking Schedule: * Monday to Friday * Weekends as needed Experience: * Hotel Management: 4 years (required) Work Location: In person- LocationFort Saskatchewan, AB
- Workplace information On site
- SalaryNot available
- Terms of employment Full time
- Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9480607460
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