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customer service representative - call centre
Title posted on indeed.com - Customer Service Representative
Posted on October 11, 2024 by Employer details Baig Secured Security
Job details
Baig Security Customer Services Milton Ontario $17.20 to $20 per hour depending on experience Hours: M -F 930am to 3pm Add our Snapchat: Baigservices or IG Baigsecurity No calls! Baig Security Looking to hire a Fashion Model for our client's Milton Office. *Job Summary* We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will excel in providing exceptional customer service, effectively communicating with clients, and resolving inquiries in a timely manner. This role requires strong analytical skills and the ability to upsell products and services to enhance customer satisfaction and drive sales. *Duties* * Respond promptly to customer inquiries via phone, email, and chat, ensuring a positive experience. * Analyze customer needs and provide appropriate solutions or recommendations. * Utilize effective communication skills to convey information clearly and professionally. * Handle customer complaints with empathy and professionalism, striving for resolution. * Perform data entry tasks accurately to maintain up-to-date customer records. * Engage in up-selling opportunities by promoting additional products or services that meet customer needs. * Maintain knowledge of company products and services to provide informed assistance. * Make, call to clients and confirm future coverage * Adhere to company policies regarding phone etiquette and customer interaction standards. *Qualifications* * Previous experience in a customer service role is preferred. * Bilingual or multilingual abilities, particularly in Spanish, are highly desirable. * Strong analytical skills with the ability to assess situations and make informed decisions. * Excellent verbal and written communication skills. * Proficiency in data entry with attention to detail. * Ability to work effectively both independently and as part of a team. * A positive attitude with a commitment to delivering outstanding service. Join us as we strive to create exceptional experiences for our customers! Job Type: Part-time Pay: $17.50-$20.00 per hour Expected hours: 20 ? 25 per week Benefits: * On-site parking Schedule: * Monday to Friday Work Location: In person- LocationMilton, ON
- Workplace information On site
- Salary$17.50 to $20.00HOUR hourly
- Terms of employment Part time
- Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9484101771
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