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call centre agent - customer service
Title posted on Monster - Customer Experience Representative
Posted on October 16, 2024 by Employer details PFSL investments Canada
Job details
Role Overview: As a Customer Service Representative, you will be the friendly voice of our company, assisting customers with inquiries, resolving issues, and providing exceptional support. If you're enthusiastic, empathetic, and enjoy helping others, this is the perfect opportunity for you! Key Responsibilities: Customer Assistance: Respond to customer inquiries via phone, email, and chat, providing timely and accurate information about our products and services. Issue Resolution: Identify and resolve customer concerns, ensuring a high level of satisfaction and a seamless experience. Product Knowledge: Stay up-to-date with our products and services to effectively address customer questions and provide helpful recommendations. Documentation: Maintain accurate records of customer interactions and transactions in our CRM system. Feedback Collection: Gather customer feedback and insights to- LocationToronto, ON
- Workplace information On site
- SalaryNot available
- Starts as soon as possible
- vacancies 1 vacancy
- Source Monster #TGHOrfOHza
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