data analyst - informatics and systems
Title posted on ApplyToEducation -
IT Systems Analyst I
Posted on
October 23, 2024
by
Employer details
Medicine Hat Public School Division
Job details
Medicine Hat Pu blic School Division <p>IT Systems Analyst I <p>Information Technologies Department <p>(Full-time Permanent) - 12-month work schedule <p>The IT Systems Analyst I reports directly to the Director of Technology and your primary role is to support and maintain the technological infrastructure that keeps our educational district running smoothly. You will collaborate with both the IT team and district users, ensuring effective daily operations, troubleshooting, system installations, and upgrades. You'll be key in maintaining efficiency in our technological ecosystem and providing top-notch service to end-users.<p>ABOUT US <p>The Medicine Hat Public School Division is located within the boundaries of the city of Medicine Hat and serves just approximately 7,000 students. The Division is comprised of three high schools, four middle schools (including Christian education focus and a virtual online school), 14 elementary schools, (including a virtual online learning school, STEM centered learning school, arts centered learning school and a variety of alternative programs). Our Vision: To learn. To grow. To build a better world.<p> Mission Statement: Our mission is to provide an inclusive, progressive learning community through trust, courage and collaboration.<p> Division Motto: Where kids count!KEY RESPONSIBILITIES <p>People and Culture Work collaboratively with staff across the district, delivering high-quality support and fostering a culture of problem-solving and teamwork.<p> Build strong relationships with district staff to create a positive and supportive IT environment.Duties and Responsibilities Provide basic troubleshooting and maintenance for server environments.<p> Install, configure, and troubleshoot network and data communication software/hardware (e.g., email, office services).<p> Install, test, and troubleshoot network cabling systems.<p> Troubleshoot user issues related to software, hardware, and network configurations.<p> Monitor systems, perform data backups, and review reports/notifications.<p> Manage service tickets, ensuring issues are resolved efficiently.<p> Support technology upgrade projects and contribute to innovative IT solutions.<p> Maintain and troubleshoot security cameras, recording devices, physical access security systems, and telephony systems.<p> Support SharePoint sites, Teams, and wireless network systems.<p> Handle ad hoc IT tasks, assignments, and projects as needed.Optimization of Processes Contribute to continuous improvement efforts by providing input on effective technology use.<p> Stay up-to-date with best practices and suggest improvements for district-wide technology solutions.Safety and Compliance Conduct all IT-related activities in accordance with Occupational Health and Safety standards and regulations.Physical and Travel Demands This position may involve extended periods of sitting, crawling, bending, lifting up to 50 lbs, and working in varying conditions (e.g., heights, confined spaces). <p> Applicants must be able to operate small hand tools and perform physically demanding tasks as needed. A physical demands assessment will be required.<p> Occasional travel (25%) to different district locations for in-person IT support. You will also handle phone support in a high-pressure environment.REQUIREMENTS AND QUALIFICATIONS <p>Technical Competencies Degree or diploma in a technology-related field or equivalent work experience preferred.<p> Knowledge/experience with the following technologies: Networking (VOIP, switching, wireless infrastructure, firewalls, LAN/WAN/Wi-Fi).<p> Microsoft Server OS, Windows 10, Active Directory, Group Policy, Exchange, SQL Server, VMware.<p> Enterprise storage solutions (NetApp, NAS, Snap
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LocationMedicine Hat, AB
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Workplace information
On site
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SalaryNot available
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Terms of employment
Permanent employmentFull time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
ApplyToEducation
#2800552
Advertised until
2024-12-22
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