hotel general manager
Posted on
October 25, 2024
by
Employer details
Motel 6 London
Job details
We are seeking an experienced *General Manage *for our 99 rooms Hotel, Motel 6 London to join us and lead the team
The Hotel General Manager will be responsible for the following:
. Overall responsibility for all departments and operations of the Hotel.
· Set appropriate objectives for the hotel's performance including those relating to guest satisfaction ratings, RevPar, occupancy, etc.
· Develop a plan to achieve these objectives and track performance against them.
· Manage hotel budget including on-property costs associated with rooms, housekeeping, and food and beverage operations to improve profitability.
· Provide effective leadership and supervision of Hotel operations including sales, front desk staff, maintenance and housekeeping.
· Manage all human resources activities including recruitment, training, schedules, coaching, supervision, payroll, performance management and meetings.
· Strive to achieve the highest levels of guest satisfaction.
· Develop and maintains strong business relationships with clients and employees.
· Attend and represent the hotel at industry/community events and meetings.
· Develop/maintain knowledge of market trends, competition, and customers, including upcoming events in the London area.
· Follow-up on any guest or employee issues to ensure satisfactory resolution.
· Provide accurate, timely, and complete input to the Hotel owners.
· Escalate any concerns to the senior management in a timely manner.
· Recruit and selects team members effectively.
· Train employees and set the right example.
· Conduct effective performance reviews.
· Delegate duties and responsibilities appropriately.
· Understand and implement safety and security measures.
· Understand quality standards and communicate them effectively to the team.
· Handle all guest comments in a timely and effective manner.
· Is able to communicate and maintain the highest brand standards.
· Candidate must have at least 10 years of Hotel General Manager experience.
. Contribute to Diamond Canada Group's goal of providing excellent guest satisfaction.
If you are a motivated individual with a passion for hospitality and excellent customer service, we invite you to join our team as a Hotel General Manager.
We offer competitive compensation based on experience.
We thank you for your interest in this position. Please note that only short-listed candidates will be contacted.
Job Type: Permanent
Additional pay:
* Bonus pay
Schedule:
* On call
* Weekends as needed
Ability to commute/relocate:
* London, ON N6E 1L5: reliably commute or plan to relocate before starting work (required)
Experience:
* Hotel Management: 10 years (required)
Work Location: In person
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LocationLondon, ON
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Workplace information
On site
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SalaryNot available
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Terms of employment
Permanent employment
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Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9501926793
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