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user support technician
Posted on November 07, 2024 by Employer details Petro Canada
Job details
Education: College/CEGEP. Work setting: General office. Private sector. Tasks: Give access to computer networks. Report on the performance of computer systems and networks. Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Participate in the redesign of applications and other software. Provide business systems, network and Internet support to users in response to identified difficulties. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Perform Web-server backup and recovery operations. Manage incidents. Computer and technology knowledge: Android. iOS. Networking hardware. Intranet. Internet. Servers. Desktop applications. File management software. Security software. Word processing software. Presentation software. Mail server software. Communication software. Image editing software. Mac OS. MS Office. MS Windows. TCP/IP. Wireless networks. Transportation/travel information: Own transportation. Own vehicle. Valid driver's licence. Travel expenses paid by employer. Experience: 1 year to less than 2 years. Workplace information: On the road job. Financial benefits: Gasoline paid. Other benefits: Parking available.- LocationMississauga, ON
- Workplace information On the road
- Salary$35.00HOUR hourly / 30 hours per week
- Terms of employment Permanent employmentFull time
- Day, Evening, On Call, Early Morning, Morning
- Starts as soon as possible
- Benefits: Financial benefits, Other benefits
- vacancies 1 vacancy
- Source Job Bank #3142616
Overview
Languages
English
Education
- College/CEGEP
Experience
1 year to less than 2 years
On the road
Work locations may vary. Frequent or constant travel is required from the employee.
Work setting
- General office
- Private sector
Responsibilities
Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Manage incidents
Experience and specialization
Computer and technology knowledge
- Android
- iOS
- Networking hardware
- Intranet
- Internet
- Servers
- Desktop applications
- File management software
- Security software
- Word processing software
- Presentation software
- Mail server software
- Communication software
- Image editing software
- Mac OS
- MS Office
- MS Windows
- TCP/IP
- Wireless networks
Additional information
Transportation/travel information
- Own transportation
- Own vehicle
- Valid driver's licence
- Travel expenses paid by employer
Benefits
Financial benefits
- Gasoline paid
Other benefits
- Parking available
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2024-12-07
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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