Discover jobs
Job Search
customer service agent
Title posted on Jobboom - Service Writer
Posted on November 07, 2024 by Employer details Brandt Tractor Ltd.
Job details
Sales, Customer Service - - Brandt is currently seeking a Service Writer for our Val-d'or Construction & Forestry location. This position is responsible for assisting the Service Manager in maintaining accurate and on-time reports and records relative to the Service Department?s operation. Duties and Responsibilities- Fields internal and external customer inquiries to the Service Department- Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they are closed and invoiced- Maintains the service library with current information (for example, files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager- Maintains Service Department filing and records- Updates customer profiles using equipment, hours, or other information from the customer work orders- Maintains accessories and supplies and prepares replacement orders- May prepare Service Technician efficiency reports- May process warranty and/or product improvement claims including the computation of charges, submission and follow-upRequired Skills- Knowledge of office procedures- General understanding of mechanical/technical terms is preferred- Basic knowledge of accounting practicesRequired Experience- Experience with and ability to use standard desktop load applications such as Microsoft Office and internet functions- High School Diploma or equivalent experience- LocationVal-d'Or, QC
- Workplace information On site
- SalaryNot available
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source Jobboom #3321038
Important notice: This job posting has been provided by a partner site. Job Bank is not responsible for this content.
Report a problem with this job posting
- Date modified: