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systems technical support analyst
Posted on November 12, 2024 by Employer details BDT SOLUTIONS
Job details
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. Work setting: Help desk. Private sector. Tasks: Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Participate in the redesign of applications and other software. Provide business systems, network and Internet support to users in response to identified difficulties. Provide customer service. Supervision: No supervision responsibility. Certificates, licences, memberships, and courses : CompTIA Security+ Certification. Network+ Certification. A+ Certification. Computer and technology knowledge: Shell script. Servers. Desktop applications. Enterprise Applications Integration (EAI). Programming languages. Software development. Python. SAP (FI/CO / HR / MM / OT SD). MS Active Directory. .NET. C#. C++. JavaScript. MS Office. SQL. Visual Basic. Area of specialization: Project management. Work conditions and physical capabilities: Repetitive tasks. Attention to detail. Sitting. Own tools/equipment: Computer. Internet access. Personal suitability: Accurate. Excellent oral communication. Screening questions: Are you currently legally able to work in Canada?. Do you have previous experience in this field of employment?. Do you have the necessary equipment for remote work (i.e. internet, home office, etc.)?. Experience: 2 years to less than 3 years. Other benefits: Parking available.- LocationScarborough, ON
- Workplace information On site
- Salary$35.00HOUR hourly / 30 hours per week
- Terms of employment Permanent employmentFull time
- Day, Evening, Weekend, Morning
- Starts as soon as possible
- Benefits: Other benefits
- vacancies 1 vacancy
- Source Job Bank #3146125
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Help desk
- Private sector
Responsibilities
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Provide customer service
Supervision
- No supervision responsibility
Credentials
Certificates, licences, memberships, and courses
- CompTIA Security+ Certification
- Network+ Certification
- A+ Certification
Experience and specialization
Computer and technology knowledge
- Shell script
- Servers
- Desktop applications
- Enterprise Applications Integration (EAI)
- Programming languages
- Software development
- Python
- SAP (FI/CO / HR / MM / OT SD)
- MS Active Directory
- .NET
- C#
- C++
- JavaScript
- MS Office
- SQL
- Visual Basic
Area of specialization
- Project management
Additional information
Work conditions and physical capabilities
- Repetitive tasks
- Attention to detail
- Sitting
Own tools/equipment
- Computer
- Internet access
Personal suitability
- Accurate
- Excellent oral communication
Benefits
Other benefits
- Parking available
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2024-12-12
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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