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assistant manager - retail
Title posted on indeed.com - Assistant Manager
Posted on November 13, 2024 by Employer details Dairy Queen
Job details
*Now Looking for an Assistant Manager* Join our DQ team! Hospitality/Quick Service experience preferred, will train to suit. Management/Supervisory experience preferred! Full time position available. Daytime hours, evening hours, and weekends required (must have open availability). Must work both Front of house and back of house. *Assistant Manager Requirements:* In coordination with General and other Assistant Manager, provide leadership and guidance to hourly staff in specific areas of the restaurant during scheduled shifts. A Shift Supervisor must be able to perform all job functions of each crew position, including customer service, product preparation, cash accountability, drive-thru and back-line food preparation. Essential job functions include, but are not limited to: * Assist in the management of specific areas of restaurant during scheduled shifts. * Ensure that restaurant is properly organized and staffed as designated by written schedule through proper job assignments, break rotation and delegation of tasks during both peak and non-peak periods. * Conduct orientation, training and evaluation of crew members in all functional areas. * Assist hourly employees at the point of sale in the execution of product promotions. * Ensures guest service in all areas meets applicable standards for quality, value and cleanliness. * Handle customer complaints, taking prompt and appropriate action to resolve problem and make determination when to report to management team on more serious complaints. * May contribute in the execution of the restaurant?s business plan through specific job assignments and projects as determined by the management team. * Responsible for timely and accurate completion of all cash accountability reports on assigned shifts. * Able to perform the duties of all other non-management positions. * Informs immediate supervision promptly of all problems or unusual matters of significance. * Perform other duties and responsibilities as requested by the management team. *Additional Responsibilities:* * Supervise the operation of specific areas of the restaurant, providing direction and leadership to crew members, in accordance with established standards, policies and procedures. * Assist in the success of the restaurant by ensuring guest satisfaction through adhering to company standards for quality, value, service and cleanliness. * Work to establish a professional working relationship with all restaurant employees to foster and promote a cooperative and pleasant working climate, which will be conducive to maximize employee morale, productivity and efficiency. * Communicate all significant issues, both positive and negative, with management staff. * Three or more months of restaurant experience as an hourly employee strongly preferred. * Must have excellent customer service and employee relation skills. * Must be capable of supervising specific areas of the business in a fast paced environment. * Must be able to perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time. * Must be able to work in and out of different temperature ranges. * Must be able to stand for long periods of time. * Must be able to lift up to 50 pounds. Must exhibit and use good manners, proper personal hygiene, positive attitude, and promptness. Job Type: Full-time Work Location: In person- LocationOttawa, ON
- Workplace information On site
- SalaryNot available
- Terms of employment Full time
- Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9526104945
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