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electronics technician
Posted on November 13, 2024 by Employer details Mobile Klinik
Job details
Mobile Klinik is seeking customer focused, tech savvy people who combine an aptitude and passion for learning to repair mobile devices using industry leading tools, parts, and processes. with a desire to provide the complete solution to the customer by selling Certified Pre-Owned devices, Network postpaid and prepaid plans, proprietary device protection products and accessories. This position suits an influential, service-oriented problem solver, passionate about all things smartphone and customer service. You thrive in a collaborative, team environment and are driven to meet and exceed sales and customer experience targets and metrics. Responsibilities * Test, diagnose, troubleshoot, and repair smartphones and tablets using state of the art equipment in a while-you-wait, customer-facing environment. * Provide repair and replacement estimates for the customer * Execute the Mobile Klinik Customer Connection Loop. * Communicate with the customer to explain technical issues in an easy to understand, helpful manner. * Provide the customer with the complete solution by offering our full range of wireless services including Cell phone post and prepaid plans. * Greet customers and answer phone calls in a professional, courteous, friendly manner. * Utilize the Point-of-Sale system to maintain an accurate record of customer information and real-time status of customer repairs. * Organize, receive stock and mage inventory in accordance with Company requirements. * Work with the team to maintain the cleanliness and professional appearance of the store. Core Competencies * Strong aptitude, desire and/or experience in repairing electronics. * Technical certification or degree in electronics or consumer electronics desirable. * Strong technical, problem solving and analytical skills. * Knowledge of smartphone and tablet functionality both hardware and software. * Self-motivated and sales driven, you have the ability to connect with and influence customers. * Take personal pride and satisfaction in providing the customer with the complete solution for all their wireless needs. * Transparent, Honest and Trustworthy. * Work best in a collaborative, small team environment. * Ability to work flexible retail hours Job Types: Permanent, Part-time, Full-time Salary: $18-$20.00 per hour Benefits: * Flexible schedule * Paid time off * Store discount Flexible Language Requirement: * French not required Schedule: * 10 hour shift * 8 hour shift * Weekends as needed Supplemental pay types: * Commission pay * Overtime pay Job Type: Full-time Pay: $18.00-$20.00 per hour Expected hours: 35 ? 40 per week Additional pay: * Bonus pay * Commission pay * Overtime pay Benefits: * Paid time off Schedule: * Day shift * Monday to Friday * Weekends as needed Work Location: In person- LocationMilton, ON
- Workplace information On site
- Salary$18.00 to $20.00HOUR hourly
- Terms of employment Full time
- Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9526361763
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