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business general manager
Title posted on indeed.com - General Manager
Posted on November 16, 2024 by Employer details Bowls&Blasters
Job details
*Job Title:* General Manager *Location:* Thornhill, Ontario *Employment Type:* Full-Time *About Bowls & Blasters* Bowls & Blasters is a family entertainment center offering a unique blend of activities, including bowling, laser tag, bumper cars, arcade games, and a full-service bar and kitchen. We are dedicated to creating unforgettable experiences for families, friends, and communities through innovation, exceptional service, and a commitment to fun. *Job Overview* We are seeking an experienced and dynamic *General Manager* to oversee the daily operations of Bowls & Blasters. This role requires a strong leader who can ensure smooth operations, motivate staff, maintain excellent customer experiences, and work collaboratively with our event planner to coordinate seamless events. *Responsibilities* * *Operational Leadership* * Oversee all aspects of daily operations, ensuring attractions (bowling, laser tag, bumper cars, arcade) and food and beverage services run smoothly. * Monitor facility and equipment maintenance, scheduling repairs as needed. * Implement and enforce operational policies and procedures. * *Team Management* * Hire, train, and lead a team of staff across multiple departments. * Create schedules to ensure adequate staffing levels for both daily operations and special events. * Foster a positive and collaborative workplace culture. * *Customer Service Excellence* * Address guest concerns and ensure high levels of customer satisfaction. * Train staff to deliver exceptional guest experiences. * Maintain a clean, safe, and welcoming environment throughout the center. * *Collaboration with Event Planner* * Coordinate with the event planner to ensure events are executed seamlessly. * Support event preparation by allocating resources and ensuring staff readiness. * Monitor event operations to ensure they align with the overall guest experience. * *Financial Oversight* * Manage budgets, monitor revenue and expenses, and meet financial goals. * Prepare financial reports and identify opportunities for growth. * Implement cost-saving measures while maintaining quality. * *Health and Safety Compliance* * Ensure compliance with all health and safety regulations. * Conduct regular safety inspections and staff training. * Maintain emergency response protocols and first-aid readiness. * *Marketing and Promotions Support* * Collaborate with the marketing team to implement promotions that drive traffic and revenue. * Assist in identifying trends and opportunities to improve offerings. * Represent Bowls & Blasters at community events as needed. * *Inventory and Supplies Management* * Oversee inventory control for food, beverages, and arcade items. * Work with vendors to ensure timely delivery of quality supplies. *Qualifications* * 5+ years of experience in a management role, preferably in the entertainment, hospitality, or retail sectors. * Strong leadership and team-building skills. * Exceptional organizational and multitasking abilities. * Excellent communication and customer service skills. * Experience managing budgets and achieving financial targets. * Knowledge of health and safety regulations. *What We Offer* * Competitive salary and benefits package. * A fun, dynamic work environment. * Opportunities for professional growth and development. Job Type: Full-time Pay: $53,356.25-$109,681.33 per year Additional pay: * Bonus pay * Overtime pay Benefits: * Casual dress * Dental care * Discounted or free food * Extended health care * On-site parking * Paid time off Schedule: * Monday to Friday * Weekends as needed Work Location: In person Expected start date: 2025-01-02- LocationThornhill, ON
- Workplace information On site
- Salary$53,356.25 to $109,681.33YEAR annually
- Terms of employment Full time
- Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9530460613
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