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user support technician
Posted on November 20, 2024 by Employer details SMART AND SAVVY IT SERVICES CORP.
Job details
Education: College/CEGEP. or equivalent experience. Tasks: Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide business systems, network and Internet support to users in response to identified difficulties. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Perform Web-server backup and recovery operations. Computer and technology knowledge: Device drivers. Networking software. Networking hardware. Internet. Servers. Desktop applications. Mail server software. Programming software. MS Office. MS Windows. Security and safety: Basic security clearance. Transportation/travel information: Public transportation is available. Work conditions and physical capabilities: Fast-paced environment. Tight deadlines. Repetitive tasks. Attention to detail. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Initiative. Organized. Team player. Ability to multitask. Experience: 1 year to less than 2 years.- LocationOakville, ON
- Workplace information On site
- Salary$30.90HOUR hourly / 30 hours per week
- Terms of employment Permanent employmentFull time
- Day, Evening, Weekend, Overtime, On Call, Flexible Hours, Morning
- Starts as soon as possible
- vacancies 2 vacancies
- Source Job Bank #3158965
Overview
Languages
English
Education
- College/CEGEP
- or equivalent experience
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
Experience and specialization
Computer and technology knowledge
- Device drivers
- Networking software
- Networking hardware
- Internet
- Servers
- Desktop applications
- Mail server software
- Programming software
- MS Office
- MS Windows
Additional information
Security and safety
- Basic security clearance
Transportation/travel information
- Public transportation is available
Work conditions and physical capabilities
- Fast-paced environment
- Tight deadlines
- Repetitive tasks
- Attention to detail
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Organized
- Team player
- Ability to multitask
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
Advertised until
2024-12-20
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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