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lunch supervisor

Title posted on indeed.com - Supervisor - Full Time

Posted on November 26, 2024 by Employer details Bath & Body Works (Toronto Premium Outlets)

Job details

REPORTING STRUCTURE: Position Title: Supervisor ? Reports to: Store Manager ? Supervises: Key Holders and sales associates QUALIFICATIONS: ? Demonstrated sales results ? Ability to effectively communicate foster a customer focused selling culture ? Ability to provide effective, in the moment coaching to associates ? Available for varied weekly shifts including weekend, closing and peak shifts ?Supervisory experience preferred ROLES AND RESPONSIBILITIES: Supports delivering sales plan through effective execution of store and operational tasks as assigned and delegated by managers. Building High Performing Teams: ? Attract, interview, and retain top talent ? Responsible for leadership tasks as delegated by the store manager ? Provide individual and team performance feedback and recommendations to managers ? Train, coach, reward and motivate associates to improve selling and the customer experience ? Reinforce selling expectations, performance, results and accountability with all associates ? Assist store management in conducting onboarding and continued training of the associate team ? May build schedules to maximize and leverage sales results\* Selling Effectiveness: ? Lead and model the selling and customer experience standards ? Lead selling efforts to meet selling goals during scheduled shifts ? Ensure associates consistently execute to the selling model ? Display expert knowledge of product, company policies and store strategies ? Set the direction and goals for the day/shift when associates arrive for work ? Build highly satisfied and loyal customer base through engagement, conversion and capturing customer e-mail ? Assist in meeting payroll targets by ensuring appropriate sales floor coverage (manage call-ins / call-offs) ? Ensure associates receive scheduled breaks and meal periods (per province specific guidelines) Telling The Brand Story: ? Support replenishment activities that keep the store full and abundant ? Provide leadership or assistance with floorsets, window changes, visual presentation standards, signage placement, etc. ? Build a store environment that is sharply focused on consistently delivering exceptional in-store shopping experiences ? Ensure implementation of company selling strategies ? Execute visual standards and maintain a safe, inviting store appearance Operational Excellence: ? Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate company directive ? Act as manager on duty, when scheduled, to address customer service, vendor or maintenance issues ? Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities ? Maintain policies and procedures ? Incorporate Asset Protection and safety messages into daily operations \* Note: The primary position responsibilities outlined above are not intended to be all-inclusive and additional responsibilities may be required depending on the volume and complexity of the store. Job Type: Full-time Pay: From $21.35 per hour Additional pay: * Bonus pay * Overtime pay Benefits: * Dental care * Employee assistance program * Extended health care * Paid time off * Store discount * Vision care Flexible language requirement: * French not required Schedule: * Day shift * Evening shift * Weekends as needed Experience: * Retail management: 3 years (required) Work Location: In person