Discover jobs
Job Search
business general manager
Title posted on indeed.com - General Manager
Posted on December 03, 2024 by Employer details Trend Mountain Hotel & Conference Centre
Job details
Do you thrive in a workplace that is dynamic, fast-paced and leads with excellent customer service? We are looking for an ambitious General Manager that will manage the Trend Mountain Hotel & Conference Centres' overall day-to-day operations through maintaining established cost and quality standards, maximizing profits, developing and retaining employees all the while, exceeding guest expectations and connecting to the community. The full-time position requires post secondary Certificate/Diploma/Degree in Hospitality or Hotel Management or other relevant field with a minimum of five, (5) years experience and/or an equivalent combination of education and experience. Preference given to those with franchise experience and BC Serving It Right Certification. The successful candidate will work full time and be located in Tumbler Ridge and may need to work weekends and evenings from time to time, as required. Must be eligible to work in Canada. Full Job Responsibilities stated below. *Primary Responsibilities:* Completes full duties of day-to-day operations including; customer service, marketing, sales, financial accounting, and human resources. * Creates the hotel?s Business Plan, annual budget and monitors the performance of the hotel throughout the year. * Ensures all departments are profitable and maintain strong working relationships, including liaison with the property owners. * Develops and leads sales strategies discussions, meetings and plans for rooms and food and beverage division. * Responds quickly to changing market conditions and revises strategies accordingly. * Manages sales and all sources of revenue to include rooms, catering and meeting rooms, food and beverage. * Maximize room revenues by utilizing yield management techniques and third-party online travel agents. * Develops, pursues and follows leads of business coming to the area and drives business into the property. * Knows key account executives and business base and sets monthly production levels for sales. * Plans and oversees the marketing strategies for the hotel including but not limited to; engaging internal and external stakeholders and building relationships to drive business. * Creates local, regional and national marketing plans and pricing strategies and knows market segments. * Creates and maintains social media experience, including response customer online reviews. * Analyzes monthly financial reports and knows at all times where the hotel stands against budget. * Manages Employee Services functions of the hotel by controlling turnover, motivating employees, focusing on employee development and retention, performance management and conducting regular employee meetings. * Protects the hotel and its assets through enforcing and maintaining a preventative maintenance program. * Ensures positive customer experience and service and responds quickly and appropriately to guest requests in a friendly manner. Follows up to ensure guest satisfaction. * Must be familiar with Franchise agreements and oversee the brand standards. *Qualifications:* *Education/ Experience*: Certificate/Diploma/Degree in Hospitality or Hotel Management or other relevant field with a minimum of five, (5) years experience and/or an equivalent combination of education and experience. Preference given to those with franchise experience and BC Serving It Right Certification. The successful candidate will work full time and be located in Tumbler Ridge, BC and may need to work weekends and evenings from time to time, as required. Must be eligible to work in Canada. *Skills and Abilities: * * Strong sales experience with proven ability to plan, develop and execute sales strategies with sales team to improve market penetration. * Strong marketing experience with proven ability to plan, develop and execute marketing strategies. * Have training or strong track record in yield management. * Strong background and experience in food and beverage. * Strong human resources knowledge,- LocationTumbler Ridge, BC
- Workplace information On site
- Salary$80,000 to $90,000YEAR annually
- Terms of employment Full time
- Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9550374954
Important notice: This job posting has been provided by a partner site. Job Bank is not responsible for this content.
Report a problem with this job posting
- Date modified: