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receptionist

Posted on December 09, 2024 by Employer details CustomAir

Job details

*Customer Service Specialist ? Reception* *The most important first step in providing an excellent customer experience is how they are greeted, and we take that very seriously! Are you someone that enjoys dealing with people and providing positive solutions ? if so we want you to join our team!!* At CustomAir ?The Difference is Service?. We exceed the expectations of our customers at every opportunity, which is why we are the technical leaders in the commercial/industrial HVAC and Refrigeration industry. We take pride in bettering the lives of those we have the privilege to serve, and as a result our employees are extremely important to our success and growth. CustomAir values integrity and loyalty, and it shows; locally owned and operated, with a 30-year stellar community reputation and an entrepreneurial working environment. Multiple locations with potential of growth and an awesome RRSP offering are just some of the perks of joining this employee-centric company. At CustomAir we keep our employees because we offer: * Industry high wages and benefits, including extended health, dental, disability and life insurance, self-directed RRSP, and Employee Assistance Program * Positive work/life balance * Bonus plans that only an owner/operator business can offer * Fun company-wide events and a positive work environment * Professional development opportunities * Opportunities for advancement and relocation * CustomAir has multiple large governmental, industrial, and commercial clients that ensures a stable future CustomAir is seeking an experienced, energetic, and outgoing customer service specialist. This person is integral to the business as all service calls, from all regions, funnel through this position. In addition we are looking for someone who: * Enjoys talking to people and smiles through the phone. * Likes to help people * Enjoys providing positive solutions in a team atmosphere * Must be proficient in G-Suite, Excel, Word and Outlook applications * Strong work ethic, time management skills and reliability Basic literacy and typing/data entry assessments will be administered during the interview process. _We are grateful for your interest in CustomAir; however only the candidates selected for an interview will be contacted. CustomAir is an equal opportunity employer that values diversity in the workplace._ _www.customair.ca_ Job Types: Full-time, Permanent Pay: $20.00-$22.00 per hour Expected hours: 40 per week Additional pay: * Bonus pay * Overtime pay Benefits: * Casual dress * Company events * Company pension * Dental care * Disability insurance * Employee assistance program * Extended health care * Life insurance * On-site parking * Paid time off * Tuition reimbursement * Vision care Flexible language requirement: * French not required Schedule: * 8 hour shift * Monday to Friday Ability to commute/relocate: * Port Coquitlam, BC: reliably commute or plan to relocate before starting work (required) Experience: * Reception/switchboard: 1 year (required) Work Location: In person