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medical office assistant

Posted on December 10, 2024 by Employer details The Landings Surgical Centre

Job details

*SUMMARY* The Landings Surgical Centre, located on the beautiful Halifax Waterfront is seeking a casual medical office assistant. The successful candidate for this position will be efficient, hardworking, and organized. Candidates should be comfortable working in a fast-paced environment and should be able to multitask and work well under pressure. Excellent interpersonal and communication skills, both written and oral, are required. Candidates should have a professional and friendly demeanor and a passion for exceptional patient care *DUTIES & RESPONSIBILITIES* * Interact professionally with patients, colleagues, clinicians, and the public. * Administer confidential patient records * Collect information and update electronic medical records * Reception duties including answering incoming calls, making outbound calls, scheduling appointments, sending deliveries, * Accept payments via cheque, cash, debit and credit card. * Monitor the clinic email account(s) and respond in a timely way * Routine bookkeeping: issuing receipts and invoices * Conduct patient _traffic control_ and act as an information desk for patients. * Book follow-up appointments for patients as per instruction * Ensure that patients complete proper paperwork. * Assist with administrative tasks such as filing, faxing, and scanning documents as required. * Maintain office supplies and ensure the overall professional appearance of the office. *QUALIFICATIONS* * Graduated from a recognized Medical Office Assistant program (required). * Recent medical office experience (1-3 years, preferred). * Proficiency in use of technology, ideally Mac based technology, with competencies in using Microsoft Office Suite Software (Word and Excel), Adobe, Windows Fax and Scan ideally * Experience handling confidential records and sensitive information. * Ability to prioritize duties and manage time effectively in a busy environment. * Additional skills in bookkeeping, payroll, medical transcription, considered an asset. *IDEAL CANDIDATE PROFILE:* * _*Action Oriented*_ _? _Takes on assigned tasks with enthusiasm and completes them in a timely manner. Proactively identifies tasks that need to be done and does them. Can act on tasks with minimal supervision. * _*Detailed and Organized*_ ? Keeps track of tasks and other activities that need to be done, with timelines for completion. Knows how to get things done both through formal channels and the informal network. * _*Team Player*_ ? Works closely with other Medical Admins to divide up the work tasks and makes sure the workload is balanced. Proactively asks other team members if they need help. * _*Professional Work Presence*_ ? Displays professionalism in all aspects of work, including appearance, interactions, and quality of output. * _*Problem Solver*_ ? Quickly finds common ground and solves problems for the good of all. * _*Patient, Caring, & Kind*_ ? Provides a welcoming, approachable, non-judgmental environment for all patients. Possesses situational awareness and responds to needs of patients and colleagues as issues arise. Job Type: Casual Pay: $19.50-$21.00 per hour Expected hours: 4 ? 42 per week Schedule: * Day shift * Evening shift * Monday to Friday Experience: * Medical office: 3 years (required) Location: * Halifax, NS B3J 3Z4 (required) Work Location: In person