business general manager
Title posted on indeed.com -
Cafe General Manager
Posted on
December 11, 2024
by
Employer details
nemesis coffee
Job details
We are looking for dynamic and experienced hospitality managers to join our leadership team at a new and exciting project in Surrey Central. Every new nemesis location has always strived to push the boundaries of what came before, exceeding our own status quo and redefining what great hospitality can be for ourselves and the community we serve. We hope you find alignment with the way we think and feel about hospitality and leadership, and feel encouraged to leverage the uniqueness of your own experience to contribute in a meaningful way to who we are and what we do.
Members of our leadership teams are true embodiments of our shared values, philosophies and ambitions. They are responsible for pushing themselves, their stores and their teams forward, supporting everyone in their endeavours and enabling optimal performance and growth. They are also the custodians of their site's experience and should always be looking for ways to refine and enhance that experience for their guests and teams alike.
*About Us:*
Nemesis is a hospitality driven, specialty coffee company composed of highly dedicated baristas, chefs and creatives. We utilize our pursuit of passion, and the spaces we explore them in, as a catalyst to build community and create culture.
We have cultivated a working environment that encourages and empowers all team members to constantly challenge their own status quo; to broaden existing skills, deepen knowledge and contribute in new and exciting ways as we strive forward. As a team, we want to nurture this environment by bringing in people who share our passions and have a genuine want to push the boundaries in all aspects of the business alongside us.
*Leadership Non-Negotiables*
*Humility and Respect *
You understand that true leadership is service, not authority. That you work for your team and not the other way around; that to admit what you don't know and lean on and value the skill and knowledge of others is a strength, not a weakness. Respect is always earned.
*Self Awareness and Empathy*
You demonstrate an acute awareness of the point of view and experience of other people, and regularly reflect on your own actions and their impact on others. You seek constant feedback and use it to grow, make informed decisions and provide appropriate support.
*Optimism and Responsibility *
You possess a naturally positive mindset, focusing on solutions, not just problems. When facing challenges you keep the mood constructive and help your team stay focused on what can be done rather than what can?t. You lead by example in taking responsibility for outcomes.
*Judgement and Common Sense*
You have the maturity and experience to make thoughtful, informed decisions under pressure. Maintaining an eye on the bigger picture and applying practical and simple solutions to complex situations without overthinking. You prioritise the well-being of your team, our company, and our guests.
*Growth and Development*
You possess the courage and awareness to constantly challenge the status quo of your store, team and experience to empower continued growth and ultimately, tear down what it is you do best to replace it with something infinitely better.
*Key Responsibilities*
* Leading with a clear vision and purpose, inspiring and mentoring a passionate front of house team
* Cultivating a positive work culture and building a high-performing team through effective hiring, training, and mentorship.
* Driving operational excellence by bringing consistency to daily, weekly and monthly tasks while constantly seeking ways to streamline existing systems and processes without sacrificing quality
* Maintaining and elevating the guest experience by ensuring exceptional hospitality, and ambiance, actively seeking opportunities to exceed expectations
* Empowering your team to solve problems with creativity and care, turning challenges into memorable experiences
* Understanding and respecting what it takes to run, maintain and grow a busi
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LocationSurrey, BC
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Workplace information
On site
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Salary$19.00 to $26.00HOUR hourly
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Terms of employment
Permanent employmentFull time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9560726498
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