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receptionist

Title posted on indeed.com - Front Desk Receptionist

Posted on December 11, 2024 by Employer details Park Lane Dental Specialists

Job details

*Job Summary* We are seeking a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional service and support. This role requires excellent communication skills, attention to detail, and the ability to manage multiple tasks efficiently. The Front Desk Receptionist will play a crucial role in ensuring a welcoming environment while maintaining smooth front desk operations. *Responsibilities* * Greet and assist patients in a professional and courteous manner. * Manage incoming phone calls with proper phone etiquette, directing calls as necessary. * Schedule appointments and maintain the schedule. * Perform data entry tasks accurately, ensuring all patient information is up-to-date. * Proofread documents and correspondence for accuracy before distribution. * Handle patient inquiries and provide support to enhance patient satisfaction. * Assist with administrative tasks such as filing, organizing documents, and managing office supplies. * Maintain a clean and organized front desk area to create a welcoming atmosphere. *Requirements* * Proven experience in customer service or as a dental receptionist is preferred. * Strong organizational skills with the ability to multitask effectively. * Excellent communication skills, both verbal and written. * Proficiency in data entry with attention to detail. * Ability to work independently as well as part of a team. * A positive attitude and willingness to learn new skills are essential. If you are passionate about providing excellent patient care and thrive in a dynamic environment, we encourage you to apply for this exciting opportunity as a Front Desk Receptionist! Job Type: Full-time Benefits: * Dental care * Extended health care Flexible language requirement: * French not required Schedule: * Monday to Friday Education: * Secondary School (preferred) Experience: * Front desk: 1 year (preferred) * Administrative experience: 1 year (preferred) Language: * Mandarin (preferred) Work Location: In person