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receptionist

Title posted on indeed.com - Front Desk Receptionist

Posted on December 17, 2024 by Employer details Idlewyld Inn & Spa

Job details

Join our Front Desk team. This position is a key part of the overall success of our Inn. It is very important that the individual possesses a strong outgoing personality, with an ability to pay close attention to details. The successful candidate should be able to work well with others while demonstrating an ability to work unsupervised. The front desk is a fast paced environment that can have many tasks on the go at one time. We are proud of our strong reputation for great customer service, and this guides us with everything we do. *Responsibilities and Duties* Be reliable, polite, a problem solver, and able to handle stress and multi-tasking. Greet guests in a friendly manner and follow check-in procedures Answer guest inquiries about the Inn, spa and dining services in a timely manner Take payments and post charges accurately to guest accounts Follow set policies regarding cash handling Have knowledge of emergency procedures and assist as needed Obtain all necessary information when taking room reservations and use accurate rate quoting Communicate with other departments in a friendly and professional manner Operate multi-line switchboard with pleasant and efficient telephone etiquette Accurately communicate with other shifts regarding issues arising from day to day operations Other duties as required *Qualifications and Skills* Previous hotel and customer service experience strongly preferred Strong communication skills in English, both written and verbal essential Ability to work in a multi-tasking, fast-paced environment Demonstrated strong customer service skills Past experience with Maestro Hotel Software is an asset Idlewyld Inn & Spa welcomes diversity and inclusion in the workplace and encourages applications from all qualified individuals, including visible minorities, Indigenous People, and persons with disabilities. To request more information on our accessibility policies or to discuss any accommodations you may require in order to participate in the recruitment process (including alternate formats of materials or accessible meeting rooms) contact Alon Gurman, gm@idlewyldinn.com Job Type: Part-time Pay: From $17.50 per hour Expected hours: 8 ? 36 per week Benefits: * Flexible schedule Schedule: * 8 hour shift * Day shift * Evening shift * Holidays * Monday to Friday * Morning shift * Night shift * On call * Weekends as needed Ability to commute/relocate: * London, ON N6C 1K8: reliably commute or plan to relocate before starting work (required) Education: * Secondary School (preferred) Experience: * Front desk HOTEL: 2 years (required) Work Location: In person