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senior consultant, operations management
Posted on December 17, 2024 by Employer details Payment Solution Providers
Job details
Education: Bachelor's degree. Work setting: General office. Business services. Tasks: Analyze and provide advice on the managerial methods and organization of an establishment. Develop quality management and quality assurance standards. Conduct research to determine efficiency and effectiveness of managerial policies and programs. Propose improvements to methods, systems and procedures. Plan the re-organization of operations. Supervise staff. Provide customer service. Train staff. Oversee development of communication strategies. Manage knowledge. Coaching. Offer mentoring. Direct and advise staff in the development and implementation of service quality assessment strategies. Reconcile accounts. Monitor financial control systems. Ensure settlements are made according to company practices and procedures. Control process start-up, shut-down and troubleshooting. Process electronic transactions using computer equipment. Document reporting needs, queries, logic, results and recommendations to other information systems professionals. Supervision: 3-4 people. Computer and technology knowledge: Excel Visual Basic for Applications (VBA). Jira. Microsoft Dynamics NAV. Microsoft Visio. MS Word. MS Excel. SharePoint. MS Access. MS PowerPoint. MS Outlook. MS Project. Spreadsheet. Microsoft Visual Studio. Atlassian Confluence. Figma. MS Office. HTML editing software. Industrial processes and biological studies: Product development. Area of work experience: Education or teaching. Project coordination. Research and development. Area of specialization: Business management. Process improvement. Business methods analysis. Management analysis. Operations management. Operational methods research. Project management. Business process management. User experience design. E-commerce. Technical support. Security and safety: Criminal record check. Driver's validity licence check. Basic security clearance. Transportation/travel information: Public transportation is available. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Attention to detail. Large workload. Personal suitability: Accurate. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Judgement. Organized. Team player. Time management. Integrity. Screening questions: Are you available for the advertised start date?. Are you currently legally able to work in Canada?. Are you willing to relocate for this position?. Do you currently reside in proximity to the advertised location?. Do you have previous experience in this field of employment?. Do you have the above-indicated required certifications?. What is the highest level of study you have completed?. Experience: 3 years to less than 5 years. Health benefits: Dental plan. Health care plan. Paramedical services coverage. Vision care benefits. Financial benefits: Group insurance benefits.- Location400 Applewood CrescentConcord, ONL4K 0C3
- Workplace information On site
- Salary$80,633YEAR annually / 37.5 hours per week
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- Benefits: Health benefits, Financial benefits
- vacancies 1 vacancy
- Source Job Bank #3183853
Overview
Languages
English
Education
- Bachelor's degree
Experience
3 years to less than 5 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- General office
- Business services
Responsibilities
Tasks
- Analyze and provide advice on the managerial methods and organization of an establishment
- Develop quality management and quality assurance standards
- Conduct research to determine efficiency and effectiveness of managerial policies and programs
- Propose improvements to methods, systems and procedures
- Plan the re-organization of operations
- Supervise staff
- Provide customer service
- Train staff
- Oversee development of communication strategies
- Manage knowledge
- Coaching
- Offer mentoring
- Direct and advise staff in the development and implementation of service quality assessment strategies
- Reconcile accounts
- Monitor financial control systems
- Ensure settlements are made according to company practices and procedures
- Control process start-up, shut-down and troubleshooting
- Process electronic transactions using computer equipment
- Document reporting needs, queries, logic, results and recommendations to other information systems professionals
Supervision
- 3-4 people
Experience and specialization
Computer and technology knowledge
- Excel Visual Basic for Applications (VBA)
- Jira
- Microsoft Dynamics NAV
- Microsoft Visio
- MS Word
- MS Excel
- SharePoint
- MS Access
- MS PowerPoint
- MS Outlook
- MS Project
- Spreadsheet
- Microsoft Visual Studio
- Atlassian Confluence
- Figma
- MS Office
- HTML editing software
Industrial processes and biological studies
- Product development
Area of work experience
- Education or teaching
- Project coordination
- Research and development
Area of specialization
- Business management
- Process improvement
- Business methods analysis
- Management analysis
- Operations management
- Operational methods research
- Project management
- Business process management
- User experience design
- E-commerce
- Technical support
Additional information
Security and safety
- Criminal record check
- Driver's validity licence check
- Basic security clearance
Transportation/travel information
- Public transportation is available
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Large workload
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Team player
- Time management
- Integrity
Benefits
Health benefits
- Dental plan
- Health care plan
- Paramedical services coverage
- Vision care benefits
Financial benefits
- Group insurance benefits
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
Advertised until
2025-01-16
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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