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steel product sales representative
Title posted on Jobillico - Quebec Remote Inside Sales Associate (French & English)
Posted on December 18, 2024 by Employer details General Cable & Prysmian Group
Job details
Prysmian is the market leader and "driver of innovation" in all major cable-related activities for energy and telecommunications. Every year, the Group manufactures thousands of kilometers of underground and submarine cables and systems for the transport and distribution of electricity, as well as medium and low voltage cables for the construction and infrastructure sectors. We also produce a complete range of optical fibers, copper cables, and connectivity solutions for voice, video, and data transmission in the telecommunications sector.<br>We are nearly 29,000 employees, spread across 52 countries. Everyone at Prysmian Group has the potential to make their mark; because no matter what you do, wherever you are based, you will be part of a company that contributes to transforming the world around us. (Link to the video - ?Make Your Mark?)<br><strong>This position is remote in the Greater Montreal area. Bilingual - Proficiency in French and English is required. Please submit your resume in English.</strong><br><strong><br>Job Responsibilities</strong><br>Candidates must be motivated, self-sufficient, possess exceptional written and oral communication skills, be detail-oriented, well-organized, and proficient in AS400, SAP, Microsoft Office, Word, and Excel.<br>The Inside Sales Representative is responsible for successfully developing and maintaining the account activities of established customers, distributors, and agents through proactive sales efforts and customer service.<br>Reporting to the Inside Sales Manager, the Inside Sales Representative is responsible for responding to all inquiries from established customers, processing quote requests, entering orders, managing orders, and working with various functional areas of the organization to ensure customer satisfaction. Responsibilities include collecting and communicating data, market information, quotes, orders, order management, providing pricing, product availability, and basic technical information while ensuring the timely delivery of products and services. Successful candidates will have skills in analysis, documentation, and problem-solving, as well as a technical aptitude to understand product functionality, specifications, and application.<br><strong>Specific Professional Responsibilities</strong><ul><li>Support the sale of products to customers by entering, managing, and expediting orders to facilitate timely delivery of products to customers.</li><li>Respond daily to calls/emails/faxes from customers, distributors, agents, and external sales staff.</li><li>Communicate technical information to customers, distributors, and end-users, including technical specifications, samples, and catalogs.</li><li>Process quote requests by providing pricing and product availability, and proactively follow up on quotes to win business and obtain market information.</li><li>Develop and maintain product knowledge through certification of products across up to 6 product ranges, including custom products.</li><li>Collaborate with regional sales directors and agents to communicate customer requirements and proactively increase sales.</li><li>Liaise with supply chain, warehouses, regional distribution centers, and carriers to provide customers with desired products as quickly as possible.</li><li>Process customer returns and claims in a timely manner.</li><li>Resolve customer complaints professionally and efficiently.</li><li>Communicate with customers, distributors, and agents in a professional and timely manner, both verbally and in writing.</li><li>Provide backup and coverage for other team members.</li><li>Attend required training courses, obtain product certification.</li><li>Participate in cross-functional projects, both at the departmental and enterprise level, and share relevant information with other team members.</li><li>Participate in departmental initiatives and objectives.</li><li>Perform other related tasks assigned by your manager.</li></ul><strong><br>Key Job Requireme- LocationMontréal, QC
- Workplace information On site
- SalaryNot available
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source Jobillico #15004097
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