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sourcing specialist

Title posted on indeed.com - Invoicing Specialist

Posted on December 19, 2024 by Employer details Western Refrigeration & Beverage Equipment Ltd.

Job details

*Western Refrigeration & Beverage Equipment Ltd. * *Position:* Invoicing Specialist *Full/Part Time:* FT & PT *Location:* Calgary, Alberta; On-Site *Regular/Temporary:* Regular With more than 75 years in the industry, Western Refrigeration & Beverage Equipment Ltd. has proven itself to be Canada?s leading distributor of refrigeration and food service equipment. We are driven by our customers? success and satisfaction with our products and services and place a strong emphasis on integrity and quality in all that we do! We are looking for enthusiastic and motivated people who share in our passion for going above and beyond to join our team. Reporting to the Service Manager, the Service & Warranty Specialist will be responsible for providing support to all members of the Parts & Service team as well as manage service requests from clients and evaluate warranty claims. _*What You Will Do:*_ * Assist clients with concerns, inquiries and complaints in a timely and professional manner * Coordination of service calls; ensuring all required paperwork is completed and dispatching of third-party & in-house technicians * Accurately record all details & updates of service calls in an ERP software * Invoicing of service orders & submission of warranty claims while reviewing for accuracy * Processing customer payments and completing collection calls as needed * Assist with onboarding new subcontractors * Liaise with Parts, Sales & Management as needed * Ad hoc duties as required _*What You Know:*_ * Strong professional communication, both written and verbal * Ability to work under pressure in a busy environment * Outstanding organization skills & strong attention to detail * Ability to multitask and prioritize efficiently * Excellent analytical and above average reasoning skills * Must be self-motivated and customer service oriented with stellar problem-solving skills * Proficient with computers and various Microsoft Office applications * Ability to adapt and evolve in a dynamic environment * Team player with a professional demeanor _*What You Have Done:*_ * Experience with Microsoft GP is an asset * Minimum two years experience in a customer service, administrative or financial role * Grade 12 or equivalent, post-secondary education is an asset * Valid drivers license and reliable vehicle We offer a competitive salary and benefits package including on-site parking with lots of opportunity to learn and grow. Please note this position is full-time in office. We thank all applicants for their interest, however only those selected for an interview will be contacted. Job Types: Full-time, Part-time Pay: $1.00 per hour Benefits: * Dental care * Disability insurance * Employee assistance program * Extended health care * Life insurance * On-site parking * Paid time off * Vision care Flexible language requirement: * French not required Schedule: * Monday to Friday Work Location: In person