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customer service adviser
Title posted on ZipRecruiter - Bilingual Customer Service Representative (French & English required)
Posted on December 20, 2024 by Employer details Jombone
Job details
<h3>Job Description</h3><div>Job Description<div><p>Job Summary:</p><p>Are you fluent in French and looking to grow your career in a dynamic and professional environment? Jombone is excited to partner with a leading heavy-duty truck parts distributor in Brampton to find a <strong>Bilingual Customer Service Representative (French)</strong>. This is your opportunity to shine in a role where your customer service expertise and office skills will make a real impact!</p><p>Why Join Us?</p><ul><li><strong>Work-Life Balance:</strong> Monday to Friday, 8:00 AM - 5:00 PM, with a 1-hour lunch break.</li><li><strong>Competitive Pay:</strong> Earn $22/hour while growing your career.</li><li><strong>Great Environment:</strong> Enjoy a business casual office atmosphere with a friendly and supportive team.</li><li><strong>Professional Growth:</strong> Gain hands-on experience in a specialized and in-demand industry.</li></ul><p>Responsibilities:</p><ul><li>Handle customer orders seamlessly via phone, email, fax, EDI, or web platforms.</li><li>Communicate professionally and clearly via email to ensure precision.</li><li>Provide accurate details about product availability, pricing, and specifications.</li><li>Resolve customer inquiries or complaints effectively, escalating when needed.</li><li>Support the outside sales team and coordinate across departments.</li><li>Process returns and warranty requests with meticulous attention to documentation.</li><li>Utilize advanced Microsoft Excel skills for data tracking, reporting, and management.</li></ul><p>Qualifications:</p><ul><li>High school diploma or equivalent.</li><li>2-5 years of experience in an office or customer service environment.</li><li><strong>Mandatory:</strong> Fluency in French; Punjabi fluency is a plus!</li><li>Proven excellence in customer service and professional communication.</li><li>Expertise in Microsoft Excel, with a knack for precision and efficiency.</li><li>Outstanding multitasking, organizational, and prioritization skills.</li><li>Detail-oriented and solution-focused, with a proactive approach to learning.</li><li>A collaborative team player who thrives in a supportive environment.</li></ul><p>Additional Perks:</p><p>This role requires fluency in French, and knowledge of Punjabi is an added advantage. Dress professionally in business casual attire and enjoy the stability of a full-time position with a supportive team.</p><p>Ready to Take the Next Step?</p><p>Don't miss this chance to advance your career with an industry leader! Apply today and make your mark in this exciting opportunity.</p></div></div>- LocationBrampton, ON
- Workplace information On site
- Salary$31.67HOUR hourly
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source ZipRecruiter #a0780b45
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