Discover jobs
Job Search
help desk technician
Title posted on Monster - Help Desk Technician-1
Posted on December 20, 2024 by Employer details eTeam Inc.
Job details
Job Title: Help Desk Technician 1 Job Location: Winnipeg, Manitoba Job Type: Contract, 6 Months contract 100% Remote role Overview: As a Technical Solutions Representative you will provide L1 support, answer help desk telephones and various methods of inquiries (Email, SST, Web, Chat, etc..) for multiple accounts and responds to all customer inquiries to ensure customer needs are met. Responsibilities: Assist customers in resolving all technical problems by providing troubleshooting guidance regarding software and hardware problems. Resolve and/or refer more complex technical problems through a defined escalation process. Follow up with customers to ensure that customer inquiries are resolved within the contracted or agreed upon time frame.- LocationWinnipeg, MB
- Workplace information On site
- SalaryNot available
- Starts as soon as possible
- vacancies 1 vacancy
- Source Monster #24-283590-471-2
Important notice: This job posting has been provided by a partner site. Job Bank is not responsible for this content.
Report a problem with this job posting
- Date modified: