Discover jobs
Job Search
user support technician
Posted on November 21, 2024 by Employer details Alberta Research Center
Job details
Education: College/CEGEP. or equivalent experience. Tasks: Give access to computer networks. Report on the performance of computer systems and networks. Respond to users experiencing difficulties with computer. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Supervise other technical support workers in this group. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Provide customer service. Manage incidents. Type of experience: Call centre. Area of work experience: Quality assurance or control. Security and safety: Criminal record check. Transportation/travel information: Own transportation. Screening questions: Are you currently legally able to work in Canada?. Are you willing to relocate for this position?. Experience: 7 months to less than 1 year. Other benefits: Free parking available. Learning/training paid by employer. Wellness program. Support for persons with disabilities: Offers mentorship, coaching and/or networking opportunities for persons with disabilities . Support for newcomers and refugees: Offers mentorship programs that pair newcomers and/or refugees with experienced employees . Support for youths: Offers mentorship, coaching and/or networking opportunities for youth. Support for Veterans: Offers mentorship, coaching and/or networking opportunities for Veterans. Support for Indigenous people: Offers mentorship, coaching and/or networking opportunities for Indigenous workers . Support for mature workers: Offers mentorship, coaching and/or networking opportunities for mature workers . Supports for visible minorities: Offers mentorship programs that pair members of visible minorities with experienced employees.- LocationAldersyde, AB
- Workplace information On site
- Salary$35.50HOUR hourly / 34 to 40 hours per week
- Terms of employment Permanent employmentFull time
- Evening, Morning
- Starts as soon as possible
- Benefits: Other benefits
- vacancies 1 vacancy
- Source Job Bank #3160633
Overview
Languages
English
Education
- College/CEGEP
Experience
7 months to less than 1 year
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
- Manage incidents
Experience and specialization
Type of experience
- Call centre
Area of work experience
- Quality assurance or control
Additional information
Security and safety
- Criminal record check
Transportation/travel information
- Own transportation
Benefits
Other benefits
- Free parking available
- Learning/training paid by employer
- Wellness program
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for persons with disabilities
- Offers mentorship, coaching and/or networking opportunities for persons with disabilities
Support for newcomers and refugees
- Offers mentorship programs that pair newcomers and/or refugees with experienced employees
Support for youths
- Offers mentorship, coaching and/or networking opportunities for youth
Support for Veterans
- Offers mentorship, coaching and/or networking opportunities for Veterans
Support for Indigenous people
- Offers mentorship, coaching and/or networking opportunities for Indigenous workers
Support for mature workers
- Offers mentorship, coaching and/or networking opportunities for mature workers
Supports for visible minorities
- Offers mentorship programs that pair members of visible minorities with experienced employees
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2025-01-04
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
Report a problem with this job posting
- Date modified: