office administrative assistant

Responsibilities

Tasks

• Arrange and co-ordinate seminars, conferences, etc.
• Coordinate the flow of information within the team
• Direct and control daily operations
• Evaluate daily operations
• Open and distribute mail and other materials
• Plan and control budget and expenditures
• Plan and organize daily operations
• Supervise other workers
• Train other workers
• Record and prepare minutes of meetings, seminars and conferences
• Schedule and confirm appointments
• Manage contracts
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Compile data, statistics and other information
• Oversee the preparation of reports
• Respond to employee questions and complaints
• Order office supplies and maintain inventory
• Arrange travel, related itineraries and make reservations
• Greet people and direct them to contacts or service areas
• Set up and maintain manual and computerized information filing systems
• Type and proofread correspondence, forms and other documents
• Conduct research
• Perform data entry
• Provide customer service
• Work with the marketing department to understand and communicate marketing messages to the field
• Maintain and manage digital database
• Consult with clients after sale to provide ongoing support

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Repetitive tasks

Personal suitability

• Ability to multitask
• Judgement
• Organized
• Team player
• Accurate
• Client focus
• Reliability
• Time management
• Adaptability
• Quick learner