Overview
Languages
English
Education
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College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
5 years or more
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
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Help desk
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Consulting firm
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General office
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Office building
Responsibilities
Tasks
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Report on the performance of computer systems and networks
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Respond to users experiencing difficulties with computer
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Consult user guides, technical manuals and other documents to research and implement solutions
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Provide advice and training to users in response to identified difficulties
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Provide business systems, network and Internet support to users in response to identified difficulties
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Provide customer service
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Manage incidents
Experience and specialization
Computer and technology knowledge
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Internet
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Database software
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Wireless networks
Type of experience
Area of work experience
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Quality assurance or control
Additional information
Work conditions and physical capabilities
Personal suitability
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Accurate
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Client focus
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Efficient interpersonal skills
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Excellent oral communication
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Excellent written communication
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Judgement
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Organized
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Team player
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Honesty
Benefits
Health benefits
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Dental plan
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Disability benefits
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Health care plan
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Paramedical services coverage
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Vision care benefits
Financial benefits
Who can apply for this job?
Only apply for this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.