contact centre agent - customer service
Posted on September 18, 2026 by Employer details Underwriting Compliance Services Ltd.
Job details
Education: Secondary (high) school graduation certificate. Work setting: Urban area. Business sector. Private sector. Private company, corporation or industry. Private business. Tasks: Address customers' complaints or concerns. Answer inquiries and provide information to customers. Maintain records and statistics. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Perform general office duties. Answer clients' inquiries and provide information. Computer and technology knowledge: Internet. MS Excel. MS Outlook. MS Windows. MS Word. MS Office. Electronic mail. Type of experience: Call centre. Security and safety: Credit check. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Dependability. Honesty. Quick learner. Screening questions: Are you available to start on the date listed in the job posting?. Are you currently a student?. Do you have experience working in this field?. Do you have the equipment you need to work from home (like internet and a workspace)?. Do you meet the language requirements listed in the job posting for the position (English or French)?. Employment terms options: Evening. Flexible hours. Night. Experience: No experience (will train). Employment terms options: Day. Weekend. Workplace information: Remote. Health benefits: Dental plan. Disability benefits. Health care plan. Paramedical services coverage. Vision care benefits. Financial benefits: Group insurance benefits. Life insurance. Registered Retirement Savings Plan (RRSP). Other benefits: Learning/training paid by employer. Other benefits.- Location Remote based in Toronto, ON
- Work location Remote
- Salary$19.70 to $21.50HOUR hourly (To be negotiated) / 35 to 40 hours per week
- Terms of employment Permanent employmentFull time
- Day, Evening, Night, Weekend, Flexible hours
- Starts as early as 2026-10-15
- Benefits: Health benefits, Financial benefits, Other benefits
- vacancies 3 vacancies
- Source Job Bank #3675998
Overview
Languages
French
Education
- Secondary (high) school graduation certificate
Experience
No experience (will train)
Remote
Work must be done remotely. There’s no office space provided.
Work setting
- Urban area
- Business sector
- Private sector
- Private company, corporation or industry
- Private business
Responsibilities
Tasks
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Answer clients' inquiries and provide information
Experience and specialization
Computer and technology knowledge
- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- MS Office
- Electronic mail
Type of experience
- Call centre
Additional information
Security and safety
- Credit check
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Dependability
- Honesty
- Quick learner
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
Financial benefits
- Group insurance benefits
- Life insurance
- Registered Retirement Savings Plan (RRSP)
Other benefits
- Learning/training paid by employer
- Other benefits
Who can apply for this job?
You can apply if you are:
- a Canadian citizen
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.
Advertised until
2026-10-02
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
Remote job disclaimer: The minimum wage of this job is calculated based on the location of the employer. This might be different from the minimum wage currently offered in your province or territory.
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