front desk agent
Posted on September 21, 2026 by Employer details North Vancouver Hotel
Job details
*Requirements:* · Must be fluent in English · Must be flexible in scheduling · Hospitality experience is a definite asset · Familiar with customer service environment · Experience with any PMS an asset *Responsibilities:* - Efficiently and accurately dealing with all guest transactions · Register guests and assign rooms, accommodate special requests · Handle credit card and cash payment according to standard policies and procedures · Use of proper telephone etiquette, adhering to Front Office Standards, answering all calls in a timely and professional manner - Provide reservation and rate information as required. · Sell rooms to walk-in guests, using suggestive selling techniques, showing rooms, and negotiation. - Cooperate with other departments to ensure smooth hotel operation · Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests and day rooms etc. · Coordinates guest room maintenance work with the maintenance department · Reports any unusual occurrences or requests · Maintains the cleanliness and neatness of the front desk area - Have a strong knowledge of the hotel and local area. · Understands room status and room status tracking · Knows room locations, types of rooms and all hotel amenities · Is an expert on the local area and makes recommendations on services that will meet the guest's needs Pay: From $20.00 per hour Benefits: * Dental care * Extended health care * Life insurance Ability to commute/relocate: * North Vancouver, BC V7P 3B6: reliably commute or plan to relocate before starting work (required) Experience: * Front desk: 1 year (required) * Administrative experience: 1 year (required) Work Location: In person- Location North Vancouver, BC
- Work location On site
- Salary$20.00HOUR hourly
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #10270389474
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